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Tqm Quiz 5
CHAPTER 5 COMPETITIVE ADVANTAGE AND STRATEGIC MANAGEMENT FOR PERFORMANCE EXCELLENCE

TRUE/FALSE QUESTIONS

1.

Core competence process by which the members of an organization envision its future and develop the necessary procedures and operations to carry out that vision. Answer: False AACSB: Analytic Page: 188-189

2.

Improved conformance in production leads to lower manufacturing and service costs. Answer: True AACSB: Reflective Thinking Page: 190

3.

Market share is inversely related to perceived value of a product. Answer: True AACSB: Reflective Thinking Page: 191

4.

Firms focused on differentiation produce high volumes of mature products and achieve their competitive advantage through low prices. Answer: False AACSB: Reflective Thinking Page: 193

5.

High productivity and high capacity utilization leads to higher prices. Answer: False AACSB: Reflective Thinking Page: 193

6.

Minimizing the number of parts, eliminating fasteners, making parts symmetric whenever possible, avoiding rigid and stiff parts, and using one-sided assembly designs are some of the approaches companies use to achieve cost leadership for high-volume products.

© 2011 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.

Answer: True AACSB: Reflective Thinking Page: 193

7.

Having a manufacturing system designed for flexible sequence of operations is a strategy used for cost-leadership for high-volume products. Answer: False AACSB: Reflective Thinking Page: 194

8.

Often, a firm with a cost-leadership strategy can command premium prices and achieve higher profits. Answer: False AACSB: Reflective Thinking Page: 194 The competitive advantage resulting from an organization‟s people can drive low cost and differentiation. Answer: True AACSB: Reflective Thinking Page: 195

9.

10.

The Taylor philosophy contributed to the development of a cooperative

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