Tqm Question Bank

1. Malcolm Bridge was highly regarded for all the other given reasons except : 1. He resolved technology transfer differences with China and India 2. He resolved technology transfer differences with Japan and India 3. He had played a major role in carrying out the administration’s trade policy 4. He was the Secretary Of Commerce and he held the first cabinet level talks with the Soviet Union which permitted US firms to access Soviet market
Answer: 2. He resolved technology transfer differences with Japan and India

2. In 1982, US witnessed _____________ due to which President Reagen held a national conference that proposed a National Prize to be awarded annually to firms meeting the award requirements.
1. a growth in the economy
2 .a decline in the economy
3. a high growth in the productivity
4. a decline in the productivity
Answer: 4. a decline in the productivity

3. According to MBNQA , up to how many companies can receive an award in categories like manufacturing, small business, service, non- profit healthcare, and non- profit education. 1. four 2. five 3. three 4. two
Answer:3.Three

4. MBNQA- MALCOLM BALDRIGE NATIONAL QUALITY AWARD was initiated in the year ________.However healthcare and education categories were established in the year ________ 1. 1987,1999 2. 1985,1989 3. 1986,1989 4. 1985,1999
Answer:1.1987,1999

5.What is the typical score range of winners of the MBNQA in the evaluation process? 1. 550-650 2. 750-850 3. 600-700 4. 650-750