tourism services

ARELLANO UNIVERSITY – PASIG Pag-asa st, Caniogan, Pasig City

TRAVEL SERVICES

Presented By
Santos, Joanne Grace Sayre, Jessa Polo, Jonnalyn Plantar, Wella Marie

ARELLANO UNIVERSITY – PASIG Pag-asa st, Caniogan, Pasig City

Objectives: The Tourism Services and Regional Offices Sector are tasked to ensure the pleasant entry, stay, and exit of tourists. It formulates standards of quantity and efficiency for tourism-oriented establishments, among others, done through an accreditation system. Tourist establishments' compliance to policies are monitored to make sure that their facilities and services are operated and maintained.

The Office of Tourism Standards has the following functions:
a. Approve the construction standards of tourism-oriented establishments including hotels, resorts, inns, motels and other related facilities and services , prescribe information reporting in purchase ,sale or lease of accredited tourism-oriented facilities and ensure a harmonious, positive and constructive development of the tourism industry;
b. Formulate operating standards for tourism-oriented establishments including hotels and resorts, restaurants, inns, motels, and other related facilities and services that will prescribe minimum levels of operating quality and efficiency in order to insure that facilities, personnel and services are maintained in accordance with acceptable local and international norms in the operations of tourism-oriented establishments;
c. Issue accreditation to qualified travel agencies;
d. Encourage formation of industry associations for accreditation;
e. Coordinate with all agencies concerned on the enforcement of rules and regulations promulgated by the department.

The Regional Offices have the following functions:
a. Implement laws, policies, plans, programs, rules and regulations of the department;
b. Provide economical, efficient and effective services to the people;
c. Coordinate with the regional offices of the other departments, bureaus and agencies;
d. Coordinate with local government units;
e. Perform such other functions as may be provided by law.