Tourism Industry

Contents
Introduction: .......................................................................................................... 2
History of ICTs (Information and Communication Technologies) in Tourism
Industry: ................................................................................................................ 2
Definition of e-tourism (Electronic Tourism):...................................................... 4
Relationship between ICT and E- Commerce (Electronic commerce) ................ 4
Relationship between Tourism and ICTs: ............................................................ 5
Advantages of the internet and ICTs: ................................................................... 8
Drawback of the Internet and ICTs:...................................................................... 9
Methodology: ...................................................................................................... 10
Case Study: ......................................................................................................... 11
Conclusion: ......................................................................................................... 14
References List .................................................................................................... 15

1

Introduction:
Information and communication technology (ICT) make structural changes in the tourism industry. As a result according to Keynote (2004) reported that, in 2004 travel related website visitors grew by 27% which was previously in 2003 only 15%. ICT creates favourable conditions for the emergence of a new set of channels for promotion and distribution industry. The rapid developments of computer software applications, a variety of digital devices and excellent communication have been developing between organizational communication and better access for consumers. The full range of ICT applications to support the entire company called

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