Total Quality Management
Bengar Industrial Corporation
Background and Operations
Best Total Quality Management of Bengar Industrial Corporation
Total Quality Management (TQM) Employee Involvement
Total quality management (TQM) implemented by Bengar Industrial Company involves the attitude of the employees towards work. They must be on time, and must not recur absences especially when a project is ongoing. The employees must be knowledgeable of the machines in their department.
Focus on Customers
Bengar Industrial Company provides services and produce products at its best for the satisfaction of the customers. They take into account that the customers’ specification for a specific project will be met and will be in accordance with their customers plan. Continuous Improvement Innovation is at increasing rate as of this time. In order to comprehend the need for improvement, Bengar Industrial Company is open for new ways of installing and designing their conveyor system. As a matter of fact, they already did and it was successful. As seen from their customers’ feedback and the additional orders of the product by the same customers.
Interview withMr. Edgardo Silpedes
(Deputy Manager Representative-Human Resources Department)
1.) Do you believe that your company has a favorable environment to implement these TQM actions? How can you say?
“Yes, because the environment is a major factor. But still, we’re working on it.”
2.) Implementing TQM, how do different cultures here of your people affect the possible outcome of TQM?
Different cultures meaning different minds, different way of thinking. With that, he emphasizes on implementing rules that will discipline the employees. Rules to make people follow the smallest policy in the company.
3.) Is TQM opens your company on different opportunities? How would you handle the opportunities that comes and how would you choose?
“Definitely yes.” The quality of their products and also their services build
Background and Operations
Best Total Quality Management of Bengar Industrial Corporation
Total Quality Management (TQM) Employee Involvement
Total quality management (TQM) implemented by Bengar Industrial Company involves the attitude of the employees towards work. They must be on time, and must not recur absences especially when a project is ongoing. The employees must be knowledgeable of the machines in their department.
Focus on Customers
Bengar Industrial Company provides services and produce products at its best for the satisfaction of the customers. They take into account that the customers’ specification for a specific project will be met and will be in accordance with their customers plan. Continuous Improvement Innovation is at increasing rate as of this time. In order to comprehend the need for improvement, Bengar Industrial Company is open for new ways of installing and designing their conveyor system. As a matter of fact, they already did and it was successful. As seen from their customers’ feedback and the additional orders of the product by the same customers.
Interview withMr. Edgardo Silpedes
(Deputy Manager Representative-Human Resources Department)
1.) Do you believe that your company has a favorable environment to implement these TQM actions? How can you say?
“Yes, because the environment is a major factor. But still, we’re working on it.”
2.) Implementing TQM, how do different cultures here of your people affect the possible outcome of TQM?
Different cultures meaning different minds, different way of thinking. With that, he emphasizes on implementing rules that will discipline the employees. Rules to make people follow the smallest policy in the company.
3.) Is TQM opens your company on different opportunities? How would you handle the opportunities that comes and how would you choose?
“Definitely yes.” The quality of their products and also their services build