Preview

Total Quality Management

Satisfactory Essays
Open Document
Open Document
429 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Total Quality Management
Quality :- 1- Is fitness for use ( joseph Juran ) 2- Quality is a grade: - the grade is one of the following (performance,life,appearance,taste,odor,maintainability. 3- Degree of performance 4- Conformance to requirements of the customer ( Philip Crosby ) 5- Conformance to the standers
Total quality management: - is a management philosophy contain all activities in the organization that makes the organization achieve the expectation of the customer and organization and the society using efficient ways and optimum utilization of resources with motive of continual improvement
Advantages of using total quality management 1- Improvement of competitive position in the org and increase the profit . 2- Good relationship with suppliers 3- Increase satisfaction of the customer 4- Improvement of the quality of goods and services 5- Reducing cost , reducing waste , reducing defects 6- Opining new markets 7- Right first time 8- Fast response ( just in time ) 9- Improvement of capabilities through training and motivations 10- Motivation of all employees through participation and decision making
Difference between traditional management and total quality management | Traditional management | | Total quality management | 1 | Individual work | 1 | Team work , team spirit | 2 | Concentration on the product | 2 | Concentration in all process | 3 | Cohesive controlling | 3 | Self-controlling | 4 | In need improvement | 4 | Continual improvement | 5 | Firm policy | 5 | Flexible policy | 6 | Saving of the data | 6 | Analyzing of the data | 7 | Profit orientation | 7 | Customer satisfaction orientation | 8 | Short term relationship | 8 | Long term relationship | 9 | External customer involvement | 9 | Involve employees and external customers | 10 | Individual experience | 10 | Experience through team work |

The masters of total quality management :-
W,EDWAR

You May Also Find These Documents Helpful

  • Better Essays

    Total Quality Management

    • 1834 Words
    • 8 Pages

    TQM is a management philosophy that seeks to prevent poor quality in products and services, rather than simply to detect and sort out defects. IF a single characteristic is most strongly attached to the TQM philosophy, it is prevention rather than detection. Like many of the philosophies tied o TQM, this is not a new concept. Recall a popular saying from Halliburton’s Wise Saws, first published a century and a half ago: “An ounce of prevention is worth a pound of cure.” That wisdom says it all, from a TQM perspective.”…

    • 1834 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Total Quality Management (TQM) is an organisational process that actively involves every function and every employee in satisfying customer's needs, both internal and external. TQM works by continuously improving all aspect of work through structured control, improvement and planning activities that are carried out in concern with guiding principles…

    • 1986 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Total Quality Management provides a design for implementing quality and productivity initiatives that can increase profitability and competitiveness of organizations. It is a philosophy adopted by an organization that focuses on teamwork, process improvement, and engagement of all personnel in order to be successful.…

    • 154 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Total Quality Management enables an organization to have improved products, high and competitive product environment and customer satisfaction.…

    • 2832 Words
    • 12 Pages
    Powerful Essays
  • Powerful Essays

    Total Quality Management

    • 7992 Words
    • 34 Pages

    As you move around the campus, activity forms are provided for you to document your observations. It is advised that you read the entire worksheet before proceeding to the school site. A good understanding of the activities and tasks to be accomplished in the activity sheets will yield better learning results.…

    • 7992 Words
    • 34 Pages
    Powerful Essays
  • Better Essays

    Total Quality Management

    • 9428 Words
    • 38 Pages

    Processes: Quality is a never ending quest and Continuous Process Improvement (CPI) is a never ending effort to discover and eliminate the main causes of problems. It accomplishes this by using small-steps improvements, rather than implementing one huge improvement. The Japanese have a term for this called kaizen which involves everyone, from the hourly workers to top-management.…

    • 9428 Words
    • 38 Pages
    Better Essays
  • Powerful Essays

    Quality management

    • 11348 Words
    • 46 Pages

    While research and discussion are an essential part of an assignment, the deliberate copying of someone else’s work or unacknowledged copying from printed or electronic sources is NOT permitted. You may be subject to disciplinary procedure if you do this. You should sign this sheet to show that you comply with these regulations.…

    • 11348 Words
    • 46 Pages
    Powerful Essays
  • Good Essays

    References: Davis, S. and Goetsch, D., (2010). Quality management for organizational excellence: Introduction to total quality (6th ed.). Upper Saddle River, NJ: Prentice Hall. Retrieved…

    • 1039 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Analyse Man Utd

    • 5361 Words
    • 22 Pages

    Greencore is a company that provides convenience foods. Convenience foods features food that is quick, easy to obtain and consume. The company divides its products in 3 different categories;…

    • 5361 Words
    • 22 Pages
    Good Essays
  • Good Essays

    Total Quality Management

    • 287 Words
    • 2 Pages

    Q 5) A writer on quality has proposed statement on quality is the only issue for organizational Survival.? Discuss the statement in the light of the challenges facing contemporary organizational ?…

    • 287 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    study

    • 462 Words
    • 2 Pages

    Total quality management is focused on the organization or business to adopt the culture of quality.…

    • 462 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Total Quality Management

    • 1545 Words
    • 7 Pages

    Total quality management is a criterion for managing people, tasks and processes to ensure the best quality service/product which guarantees complete customer satisfaction. It is an aspect of management which solely focuses on quality as its prime success factor. Total Quality Management (TQM) is the set of management processes and systems that create delighted customers through empowered employees, leading to higher revenue and lower cost. The focus of a company on accuracy closer to Six Sigma is essential for the application of TQM.…

    • 1545 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    Total Quality Management

    • 1512 Words
    • 7 Pages

    Customer focus is divided into two sub categories. Internal customers loosely define the intangible assets to include people, processes, and environments. External elements define the quality of the delivered product or rendered services.…

    • 1512 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Total quality management

    • 339 Words
    • 2 Pages

    Advantages of Globalization: Resources of different countries are used for producing goods and services they are able to do most efficiently. Consumers to get much wider variety of products to choose from. Consumers get the product they want at more competitive prices. Companies are able to procure input goods and services required at most competitive prices. Companies get get access to much wider markets It promotes understanding and goodwill among different countries. Businesses and investors get much wider opportunities for investment. Adverse impact of fluctuations in agricultural productions in one area can be reduced by pooling of production of different areas. Disadvantages of Globalization: Developed countries can stifle development of undeveloped and under-developed countries. Economic depression in one country can trigger adverse reaction across the globe. It can increase spread of communicable diseases. Companies face much greater competition. This can put smaller companies, at a disadvantage as they do not have resources to compete at global scale. -…

    • 339 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Tqm - Reference

    • 551 Words
    • 3 Pages

    Total Quality Management is not a program; it is a systematic, integrated, and organizational way-of-life directed at the continuous improvement of an organization. It is not a management fad; it is a proven management style used successfully for decades in organizations around the world. TQM is not an end in itself; it is a means to an organizational end. Total Quality Management must not be the primary focus of an organization; it should merely be the means to achieve organizational goals.…

    • 551 Words
    • 3 Pages
    Good Essays