Tips for New Supervisors
Introduction
When being promoted to a supervisor many questions will arise. So to help out our new supervisors we have assembled a collection of best practices from our most tenured supervisor. Included in this collection are tips about communication skills, orientation and training, improving team productivity, conducting appraisals, handling conflict and final employee relations. This guide will help lay the ground work for you to be successful and create your own best practices which will help you build a winning team.
Demonstrate Effective Communication Skills When it comes to being able to communicate effectively one of the most important skills as a supervisor is your ability to produce quality written communications. By being able to write quality communications you will be able to set yourself apart from a large portion of the eligible work force across the nation. This is according to a study by The Conference Board released on Oct 2, 2006 stating that companies are reporting 72% of high school graduates are deficient in writing skills, they are also reporting this problem among 2-year and 4-year college graduates. By improving this communication skill you will be able to create more impactful letters, and memos and presentations. (2006) Not only are good writing skills important for getting you point across, but it also helps you keep or maintain you professionalism. Al Boulden former sales executive of Sealy said he has seen misspelled words on documents from high-level people and this then puts them in a hole they have to dig out. (Perry 2007) You don 't want to be in that hole yourself so that is why your writing skills are important. To complement your writing skills you will want to make sure you have good verbal skills as well. Why you ask. Well that is due in part to the fact that research found in how to be a good communicator (2005) shows that 42% of employees feel that their employer is a poor communicator.(4) As a new supervisor you
When being promoted to a supervisor many questions will arise. So to help out our new supervisors we have assembled a collection of best practices from our most tenured supervisor. Included in this collection are tips about communication skills, orientation and training, improving team productivity, conducting appraisals, handling conflict and final employee relations. This guide will help lay the ground work for you to be successful and create your own best practices which will help you build a winning team.
Demonstrate Effective Communication Skills When it comes to being able to communicate effectively one of the most important skills as a supervisor is your ability to produce quality written communications. By being able to write quality communications you will be able to set yourself apart from a large portion of the eligible work force across the nation. This is according to a study by The Conference Board released on Oct 2, 2006 stating that companies are reporting 72% of high school graduates are deficient in writing skills, they are also reporting this problem among 2-year and 4-year college graduates. By improving this communication skill you will be able to create more impactful letters, and memos and presentations. (2006) Not only are good writing skills important for getting you point across, but it also helps you keep or maintain you professionalism. Al Boulden former sales executive of Sealy said he has seen misspelled words on documents from high-level people and this then puts them in a hole they have to dig out. (Perry 2007) You don 't want to be in that hole yourself so that is why your writing skills are important. To complement your writing skills you will want to make sure you have good verbal skills as well. Why you ask. Well that is due in part to the fact that research found in how to be a good communicator (2005) shows that 42% of employees feel that their employer is a poor communicator.(4) As a new supervisor you
References: Allen, S. (2006) Setting Goals to Increase Productivity & Increase Your Sales. The American Salesman Bryce, V. (2007) Give me strength. People Management. Retrieved July 14,2007 from EBSCOhost database Gangé, C. (2006) Succeed at a new job. Canadian Business 79(23). Retrieved July 14, 2007 from EBSCOhost database Hooser, P. (n.d.) Know Your People. Sales and Service Excellence. Retrieved July 14, 2007 from EBSCOhost database How to be a good communicator. (2005) Retrieved July 14, 2007 www.personneltoday.com Klann, G Action 24(4) pg. 7-12. Retrieved July 14, 2007 Perry, D July 14, 2007 EBSCOhost database Scott, A EBSCOhost database The conference board (2006) Most young people entering the U.S Essential for Success. Retrieved July 14, 2007