There are few risks associated with the changing of the packaging and here are some of those. Changing the packaging will raise a question among consumers if the product is still the same or not. I have seen this happen with multiple products. Also Tic Tac could risk losing some loyal customers who might prefer the current packaging over the new packaging. For instance Altoids has some buyers who love the product because its in a tin can instead of traditional plastic packaging. Therefore changing the way it looks and appears could have drastic impact on the market. Nostalgia plays a key role.2. Profile the Tic Tac consumer.
2. Profile of a Tic Tac consumer
Now since Tic Tac mints have been around for almost half a century, therefore it has been loved product among all age groups. Tic tac users are scattered through various age groups. Anywhere from little kids, teens, adults, and older folks, everyone enjoys Tic Tac mints. But majority Tic Tac users would be roughly 25-50 age group. Majority of Tic Tac users would belong to mid-high income bracket.
3. If Ferrero were to research changing Tic Tac packaging, how should they test the