Thompson Chapel Church Action Research Project

Topics: Research, Active listening, Data analysis Pages: 8 (2274 words) Published: February 26, 2013
Part Two Final Project
Thompson Chapel Church Action Research Project
Wonda Smith
Kaplan University
GM505 Action Research and Consulting Skills
Professor Heidi Gregory Mina
January 21, 2012
Part Two Final Project
As an action research consultant, I am provided an opportunity to analyze issues for Thompson Chapel Christian Methodist Episcopal Church’s (CME) Board of Christian Education (BOCE) auxiliary. In the report, key stakeholders and the issues faced by the participants were identified. Data for the research have been gathered from the appropriate key stakeholders and have been analyzed. The outcome of the action research project has increased our clarity and understanding of the issues and was used to resolve the issues of which this study had focused. The results will be used to for making a difference in our current organization. Scope and Purpose

In the action research project implemented for Thompson Chapel Church, an inquiry team was created by choosing the best participants (stakeholders) who were the closest to the problem that needs changing. The Board of Christian Education, in conjunction with the pastor, is responsible for developing and promoting programs of Christian nurture of the church according the local congregation and community needs. It also organizes and administers the educational ministry and activities. The BOCE have the authority to fill any office that may become vacant upon the recommendation of the Director and or the pastor. An action research was implemented to uncover ways to promote engagement and commitment of stakeholders. The key stakeholders that were chosen were considered the best choice because of their potential to influence, motivate and inspire other stakeholders for the desire outcome.

At the present time, attendance as well as commitment at Thompson Chapel Church CME is low. As a Methodist denomination the re-assignment of the pastor is quite frequent. Unfortunately, this frequent change is credited for some of the issues that currently exist in the church. Because the pastor is re-assignment without the inclusion or the members of the church, the appointment is sometime met with some resistance and dismay. Church members are not in control of whom they are involuntarily sent. Sometimes the current pastor is re-assigned, but not necessarily so and not usually. This causes the church members to have to acquaint themselves to the incumbent pastor. They have to build a new relationship, a rapport, and trust with the new pastor. This is necessary to promote engagement and commitment needed to ensure productivity and growth in the church. However, this situation can be considered as the root of the issue at hand.

Unfamiliarity with the newly appointed pastor seems to contribute to the lack of communication which has been discovered to be a possible factor in the lack of trust and vice versa. This in turn has an effect on the commitment of participants. In efforts to gain this trust, a clear form of two way communication has been implemented. Participants of an action research must be inconstant communication to assists in the growth of harmonious relationships and the effective achievement of group objectives. Jurgen Habermas (Stinger, 2007) suggests that trust is one of the four fundamental conditions needed in order for communication to be effective. Two of the key concepts for effective communication in an action research are trust and listening.

The issues facing Thompson Chapel Church are trust and commitment, or whether the lack thereof. The purpose of this action research is to find ways to inspire and motivate these leaders to do what they are required and for them to in turn to do the same with their respective boards. They are responsible for finding ways to promote engagement of the stakeholders. The BOCE auxiliary consist of the pastor, the presidents, and (me) the director. Lately the board members have been less than...

References: Coghlan, D. (2003). Practitioner research for organizational knowledge: Mechanistic and organistic-oriented approaches to insider action research. Management Learning, 34(4), 451-463.
Mind Tools. (2007). Active listening: Hear what people are really saying. Retrieved from
Stringer, E. T. (2007). Action research (3rd ed.). Los Angeles, CA: Sage Publications.
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