Therapeutic Communication

Therapeutic communication is the means through which individuals interact with one another, through sharing sent and received messages, and is effective only when both sender and receiver understand the message (Damasceno et al., 2012). The utilization of therapeutic communication is demonstrated in nursing school and is practiced with experience and development of the nurse. As indicated by Arnold and Boggs, the core dimensions of therapeutic communication are empathy, respect, helpful genuineness, and concreteness (Arnold & Boggs, 2011). Therapeutic communication is one of the methods where the nursing process is implemented to achieve quality patient care (Keltner & Steele, 2015). Therapeutic communication is a term that originated from
Listening is a therapeutic communication technique that requires cautious consideration to focus the conversation on a goal. Nurses are responsible for therapeutic communication and must recognize communication barriers and self-awareness of the communication skills. Utilizing therapeutic communication is a stand out of the most vital tools that nurses can practice for building trust, developing therapeutic relationships, providing support and comfort, encouraging growth and change, and implementing patient education (Keltner & Steele,
Therapeutic communication is a skill that each nurse has to work on in order to understand the requirements that are needed. When a nurse has to work on this skill it can result in the nurse to become frustrated and unable to communicate with the patient using therapeutic communication. When a nurse is communicating with a patient it is best interaction when the nurse uses therapeutic communication as opposed to non-therapeutic communication. When using therapeutic communication the nurse knows to be sympathetic for the patient and not to down grade what the patient is saying. The most important thing is to make the patient feel like the nurse is doing the best to give the care that the patient deserves. Therapeutic communication helps direct the patient towards goals, certain messages and behaviors interfere with the patients reaching those goals (Keltner & Steele,