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UNIVERSITY OF SOUTHAMPTON

FACULTY OF SOCIAL AND HUMAN SCIENCES

Southampton Education School

Principals’ Communication Style and Parents’ Involvement in School

by

Eng Lee, Wee

Thesis for the degree of Doctor of Philosophy
October 2011

UNIVERSITY OF SOUTHAMTON
ABSTRACT

FACULTY OF SOCIAL AND HUMAN SCIENCES
SOUTHAMPTON EDUCATION SCHOOL
Doctor of Philosophy
Principals’ Communication Style and Parents’ Involvement in School by Eng Lee, Wee

Communication skills have been recognised as critical to school leadership. The evolution of social culture, the complexity of human relations and the change in today‟s schooling systems require school leaders to be highly competent in their communication skills. The aim of the study was to explore the links between principals‟ communication styles and parents‟ involvement in Malaysian secondary schools. A comparative qualitative case study was employed. The conversations of three principals and six parents from three different schools were observed and video-recorded. The participants were also interviewed and field

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