THE UNWRITTEN LAWS OF
Excerpts taken from the book ‘THE UNWRITTEN LAWS OF BUSINESS’ written by W.J.King
THE UNWRITTEN LAWS
FOR THE BEGINNER
IN RELATION TO WORK
However mental and trivial your early assignment may appear, give them your best efforts. Demonstrate the ability to get things done.
Do not wait passively for anyone….. go after them and keep relentlessly after them. Confirm your instructions and the other person’s commitments in writing. When sent out on a business trip of any kind, prepare for it, execute the business to completion, and follow up after your return.
6. Develop a “Let’s go see” attitude.
7. Avoid the very appearance of vacillating.(study the facts) 8. Don’t be timid… speak up… express yourself and promote your ideas. 9. Strive for conciseness and clarity in oral and written reports. 10. Be extremely careful of the accuracy of your statement.
IN RELATION TO YOUR SUPERVISOR
Every manager must know what goes on in his or her domain.
Keep your supervisor informed of all significant developments. Do not overlook the steadfast truth that your direct supervisor is your “boss”. Whatever your supervisor wants done takes top priority.
Whenever you are asked by your manager to do something, you are expected to do exactly that.
6. Do not be too anxious to defer to or embrace your manager’s instructions. REGARDING RELATIONS WITH COLLEAGUES AND OUTSIDERS
1. Never invade the domain of any other department without the knowledge and consent of the manager in charge.
2. In all transactions be careful to “deal in” everyone who has a right to be in. 3. Cultivate the habit of seeking other peoples’ opinions and recommendations. 4. When you are dissatisfied with the service of another department, make your complaint to the individual most directly responsible for the function involved. 5. In dealing with customers and outsiders, remember that you represent the company,...
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