The Relationship Between Cultural Intelligence and Performance with the Mediating Effect of Culture Shock: a Case from Philippine Laborersin Taiwan
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Author's personal copy
International Journal of Intercultural Relations 35 (2011) 246–258
Contents lists available at ScienceDirect
International Journal of Intercultural Relations journal homepage: www.elsevier.com/locate/ijintrel
Training Section
The relationship between cultural intelligence and performance with the mediating effect of culture shock: A case from Philippine laborers in Taiwan
Angela Shin-yih Chen a , Yi-chun Lin b,∗ , Airin Sawangpattanakul c a b c
Chang Gung University, 259, Wenhua 1st Road, Kwei-Shan, Taoyuan 333, Taiwan National Taiwan Normal University, 2, Sec. 1, Ren-ai Rd., Linkou Township, Taipei County, Taiwan National Chung Hsing University, Taichung, Taiwan
a r t i c l e
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a b s t r a c t
This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan’s manufacturing industries. The results showed that CQ was positively related to the performance of
Author's personal copy
International Journal of Intercultural Relations 35 (2011) 246–258
Contents lists available at ScienceDirect
International Journal of Intercultural Relations journal homepage: www.elsevier.com/locate/ijintrel
Training Section
The relationship between cultural intelligence and performance with the mediating effect of culture shock: A case from Philippine laborers in Taiwan
Angela Shin-yih Chen a , Yi-chun Lin b,∗ , Airin Sawangpattanakul c a b c
Chang Gung University, 259, Wenhua 1st Road, Kwei-Shan, Taoyuan 333, Taiwan National Taiwan Normal University, 2, Sec. 1, Ren-ai Rd., Linkou Township, Taipei County, Taiwan National Chung Hsing University, Taichung, Taiwan
a r t i c l e
i n f o
a b s t r a c t
This purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of culture shock on the relationship between CQ and performance. Data were collected from Philippine laborers working in Taiwan. A paper-based survey, with a return rate of 76.4%, was completed by 382 Philippine laborers working in Taiwan’s manufacturing industries. The results showed that CQ was positively related to the performance of