The Principles of Infection Control
Activity 1
A) There are many reasons why service users may want/need to communicate with you.
Here are a list of reason in which they may wish to communicate;
To share experiences/knowledge – They may have visited somewhere i.e. historical building or learnt something that they want to share with others.
To ask questions – A service user may be unsure or con fused about something and wish to ask a question to confirm their queries.
To build relationships – They may want to communicate with you to build or create relationships.
To express needs – This is So they can notify yourself and others of any needs that need to be met.
To express their Feelings –they may communicate with yourself and others to inform you of any feelings or emotions.
B) How communication effects relationships within the workplace, communicate is used in many ways by service users, colleagues and other people.
It helps alot to communication, as communication is very important and can help to build trust, negotiate, resolve conflict, Support and understand an individual’s needs and to prevent or resolve any misunderstandings.
C) Tuckman’s group development is split into stages forming, storming, norming and performing. These stages develop different parts of a team. For example; forming – is giving everyone their role for example a leader for guidance and direction. Storming – The team needs to block out emotions and relationship issues, establishing themselves and their team taking position and focus on what we want to achieve. Norming – Coming into agreement about the achievement, understanding the rules and responsibilities. Performing - having shared vision and understanding why they are doing what they are doing disagreements that occur are taken into consideration by the team and resolved professionally and positively.
D) Tuckman’s Group develop strategy would work effectively in my work place if the employees were willing to participate. Our team isn’t as close as it could be and we
A) There are many reasons why service users may want/need to communicate with you.
Here are a list of reason in which they may wish to communicate;
To share experiences/knowledge – They may have visited somewhere i.e. historical building or learnt something that they want to share with others.
To ask questions – A service user may be unsure or con fused about something and wish to ask a question to confirm their queries.
To build relationships – They may want to communicate with you to build or create relationships.
To express needs – This is So they can notify yourself and others of any needs that need to be met.
To express their Feelings –they may communicate with yourself and others to inform you of any feelings or emotions.
B) How communication effects relationships within the workplace, communicate is used in many ways by service users, colleagues and other people.
It helps alot to communication, as communication is very important and can help to build trust, negotiate, resolve conflict, Support and understand an individual’s needs and to prevent or resolve any misunderstandings.
C) Tuckman’s group development is split into stages forming, storming, norming and performing. These stages develop different parts of a team. For example; forming – is giving everyone their role for example a leader for guidance and direction. Storming – The team needs to block out emotions and relationship issues, establishing themselves and their team taking position and focus on what we want to achieve. Norming – Coming into agreement about the achievement, understanding the rules and responsibilities. Performing - having shared vision and understanding why they are doing what they are doing disagreements that occur are taken into consideration by the team and resolved professionally and positively.
D) Tuckman’s Group develop strategy would work effectively in my work place if the employees were willing to participate. Our team isn’t as close as it could be and we