The Manager’s Job

Topics: Management, Employment, Geriatrics Pages: 18 (2442 words) Published: May 28, 2014

The Business School

Course Name: Organizations: Behavior, Structure, Processes

Course Code: BUMGT 5921

Tittle: The Manager’s Job (Individual Report)

Lecturer: Dr Maria Zenaida Mullin

Date of submission: 26th April 2014

Word count: 1900 words approximately

Submitted by: Goldjit Kaur
Student Id - 30107391

Executive Summary

Good and positive attitude organizational management is a significant factor to running a successful organization. Manager is responsible for all planning, organizing, leading and controlling for the organization (Gibson, Ivancevich, Donnelly, & Konopaske, 2012). 

This report shows Mrs. Mclean who is working as a manager in templestowe pioneer Village aged care. The manager’s job requirements that help manger to mange day-to-day organizational activities accordance to aged care standards. This assignment also describes how manager use positive and accurate interaction method with individuals and groups from inside and outside the organization. Moreover, nature of independency performs a vital role between manager and other individuals and groups. This study also provides a framework to evaluate effectiveness and efficiency.


1 Introduction

Manager plays a crucial role in the organization. Any organization cannot run and succeed their goals in absence of the direction of the managers. Management is compulsory to provide leadership and encouragement where two or more individual put efforts to get organization’s target. Good Management is working on day-to-day tasks like as planning, directing, organizing, controlling and motivation. (Gibson, Ivancevich, Donnelly & Konopaske, 2012).

This assignment gives information about job of the facility manager who is working in Southern Cross Care templestowe pioneer village aged care. SCC is a Catholic aged care that supplies high quality community care and residential care service and care for the older people for more than 40 years. Templestowe pioneer village aged care is located in lower templestowe that provides service and accommodation for 50 beds, including single rooms with attached bathroom and connected rooms for married couples, 2 rooms for respite and also 5 independent living units. Qualified and caring staff and additional facilities are available for 24 hours, like as GP, podiatrist, physiotherapist, nutritionist etc. There are some other services offered for old people, such as allow pets inside the aged care, hairdressing salon, own bus service to take people for shopping and church etc. This aged care thinks old people can live their life as they want. The manager is responsible to provide these all type services and support to the old people according to the aged care standards (Southern cross care)

2 Actual Requirement for Job

Mrs. Robin Mclean is fully liable for all aged care day-to-day operational activities. She is trying to provide quality of care according to aged care standard and deliver safe working environment for staff as well. Her job requirements are described the following.

1. Provide leadership and motivation for staff to achieve aged care’s goals. 2. Ensure excellence services deliver to resident accordance with the aged care’s polices, procedures and stranded. 3. Ensure update information of rules and legislation that linked to clinical care. 4. Ensure everyone includes employees, resident and visitors follow OHS and infection control policy and procedures 5. Provide training, information and compulsory education session for staff on regular basis. 6. Communicate with other departments within and outside the aged care, like as visitors, relatives, payroll in head office, employees, suppliers, agencies that provide staff when required etc. 7. Identified and solve the problems related staff and resident 8. Maintain appropriate...

References: Gibson, J.L., Ivancevich, J.M., Donnelly, J.H., Konopaske, R. (2012). Organizations – Behavior, Structure, Processes (14th Edition). New York: McGraw-Hill.
Samson, D. & Daft, R. L. (2012). Management (4th Asia Pacific ed.). South Melbourne, Vic: Cengage Learning Australia
Cherry K., (n.d.)
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