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The Importance Of Professionalism In The Workplace

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The Importance Of Professionalism In The Workplace
Professionalism is defined by the British Association of Social Workers (2012) by stating that they ‘promote change, problem solving in human relationships and the empowerment and liberation of people to enhance well-being’ (p.6); by being vigilant in maintaining their code of ethics within a multidisciplinary environment. It is essential that these values are upheld to effectively safeguard adults and minors and also to underpin the trust and respect held by members of the public by displaying professional behaviours and maintaining excellent rapport. Furthermore, upholding these principles involves working collaboratively with individuals of different professions, thus serving to provide the service user with the most effective and tailored …show more content…
Furthermore, conveying information is as imperative as receiving it. Being in a professional role means I have a duty and responsibility to service users to deliver person centred care ensuring correct information is relayed to ensure the individual can make an informed decision as and when required.
What? After multiple group work sessions, I have identified that my communication skills are of an ‘academic’ nature. When attempting to relay information to other members of my group I found I used technical wording to which I could see was not being understood.
So what? Not being able to effectively communicate with peers, service users and colleagues can have a multitude of repercussions dependent on the nature of the information. This can be identified with the case of Daniel Pelka, the Staffordshire and Stoke-on-Trent Safeguarding Children Boards (2013) states that when the school questioned the mother, the ‘information was taken at face value without being verified’ (p.2); which suggests a lack of communication being professionals. To ineffectively communicate can have dire consequences for those involved, thus meaning that I need to be efficient when communicating and identify any barriers that could prevent
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