The Impact of Non-Financial Resources

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The Impact of Non-Financial Resources In this assignment I will provide information for the Human Resources Director of Babcock Plc, about how my chosen business uses physical, technological and human resources. I have chosen to research about Marks and Spencer’s, which is a private limited company and sells high quality clothing, home products and food. They operate internationally, but mostly concentrating on UK. Managing the human, physical and technological resources are very important for Marks and Spencer’s because, they help the company operate efficiently, and productively. Managing these resources well helps them with the day to day running of the business.
Physical Resources
Physical resources are the resources that are available for the day to day running of the business, and they’re made by humans. For example they can be in the form of buildings, or machinery.
Buildings and locations are very important for the company, so they will attract more customers and the buildings will be functional for their shops. Marks and Spencer’s have successfully managed their buildings and locations because, most of their shops are located in the high street which has a high footfall and is easily accessible. This increases the number of customers, which means there are more sales for their business. Also their buildings stand out and their shops are spacious and functional. Another thing is that they have shops located in more than 41 countries, which means the sales increase because there are more customers in different countries.

Secondly, shelving is also important for Marks and Spencer’s to function, and to make their products easily accessible to customers, and stand out. In their stores the shelving is well located, and spread out in different segments. This makes the customers find the product they’re looking for, easy to find. Also it makes the customers have a good experience with Marks and Spencer’s and reduces the time to look for the products.



Bibliography: * Lecture notes * Marks and Spencer’s website, 4th/11/11 , About Us http://corporate.marksandspencer.com/aboutus * What is BizTalk, 7th /11/11, http://www.microsoft.com/biztalk/en/us/overview.aspx * PowerPoint presentations, 4th .11.2011

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