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The Helping Process

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The Helping Process
Amy Croff
Term Paper ~ Shadow and Interview a Social Worker
Fundamentals of the Helping Process ~ SWK 2150
April 19, 2013

I choose to shadow and interview Jean Rizzolo, Lead Social Caseworker, at the Department of Human Services in the Division of Child Welfare Service. I have a huge interest in working with children and this seemed like a great fit for me. During the interview Mrs. Rizzolo informed me that she received her Bachelor Degree at Metro State University with a Major in Criminal Justice and a Minor is Psychology. She attended the University of Colorado Denver for her Masters in Counseling. She was drawn to social work because she always liked helping people and knew that it would be rewarding for her to pursue a career in social work. Mrs. Rizzolo volunteered her time for many years in group homes and with the developmentally disabled, along with time volunteering at the Denver Victim Center. She spent almost two years working at a drug and alcohol clinic for in-patient and out-patient’s processing paperwork and giving UA’s. After she received her Bachelor Degree in Criminal Justice she took a job with the Denver District Divorce Courts but knew that she wanted to do more than just work an office job, which is why she continued her education towards a Master’s Degree in Counseling and was soon after hired on to work with Arapahoe County. She was with Arapahoe County for over five years before leaving to go work for Jefferson County where she has been for over 15 years now. In May of 2012 Jean Rizzolo received a pin in honor of her 20 years of service in Social Work in the State of Colorado. She received this pin from the City of Denver’s Mayor Hancock, who treated her to lunch along with her entire team.
The Denver Human Services Department is a public agency for the City of Denver. They receive their funding through the city, state and federal government. This is a primary social work setting with an objective to preserve families

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