The Final Research Project

College of Computer Training (CCT)

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Academic Year: Year 1 Year 2 Year 3

DECLARATION

Table of Contents
Acknowledgments............................................................................................................... .............4
Abstract ............................................................................................................................... ...........5
Introduction .................................................................................................................................. 6
1. Literature Review....................................................................................................................... 7
1.1. Introduction.....................……………………………………………………..................................7
1.2. Restaurant Environment……………..…………………………………………………......................7
1.3.Customer Satisfaction ....……………………………………………….............................................8
1.4.The Factors that Influence Families Behaviour in Dining Out...……………………........................10
1.5.What Appeals the kids in a restaurant ……………………………………………………………........12
2. Methodology...............................................................................................................................12
3.Results Interpretation and Analysis................................................................................................13
4.Findings and Discussions..............................................................................................................19
5.Conclusion and Recommendations.................................................................................................20