The Effects of an Aor (Action-Observation-Reflection) Based Supplier Monitoring Program on the Quality of Strategic Supplier Performance.

The effects of an AOR (action-observation-reflection) based Supplier Monitoring Program on the Quality of Strategic Supplier Performance.

By
Carlo Giovanni Conti

A DISSERTATION

Submitted to

The University of Liverpool

in partial fulfillment of the requirements for the degree of

MASTER OF BUSINESS ADMINISTRATION

A Dissertation entitled The effects of an AOR (action-observation-reflection) based Supplier Monitoring Program on the Quality of Strategic Supplier Performance.

By

Carlo Giovanni Conti

We hereby certify that this Dissertation submitted by Carlo Giovanni Conti conforms to acceptable standards, and as such is fully adequate in scope and quality. It is therefore approved as the fulfillment of the Dissertation requirements for the degree of Master of Business Administration.

Approved:

Dissertation Advisor Date

2010

CERTIFICATION STATEMENT

I hereby certify that this paper constitutes my own product, that where the

language of others is set forth, quotation marks so indicate, and that appropriate

credit is given where I have used the language, ideas, expressions or writings

of another.

Signed
Carlo Giovanni Conti.

ABSTRACT

The effects of an AOR (action-’observation’-reflection) based Supplier Monitoring Program on the Quality of Strategic Supplier Performance.
By
Carlo Giovanni Conti

ACKNOWLEDGEMENT

I would like to thank you my advisor Dr Cynthia Loubier. She has been a source of inspiration that has

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