FIT - BUS 5450
Assignment 1: Research Analysis and Proposal
The Affect of Emotional Intelligence on Effective Leadership “Emotional intelligence is the ability to manage one’s own and others’ in order to guide one’s behavior and achieve goals” (Salovey, & Mayer, 2005). In simple words, EI is the ability to perceive, control, and evaluate emotions, that is, to regulate your own emotions, and the ability to cheer up or calm down another person. Building on the work of Mayor and Salovey (1997) and others, Goleman (1998) further suggested that there are five critical pillars or competencies of EI, namely self-awareness; self-regulation; self-motivation; social awareness (empathy); and social skills. According to Merriam-Webster website (2012), an emotion is “a conscious mental reaction (anger or fear) subjectively experienced as a strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body”. Emotional intelligence is also referred to as emotional quotient (EQ). An individual with high EQ is able to perceive others’ emotions and react to them appropriately. EI has the biggest impact on success, job satisfaction or even in daily lives (Bressert, 2007). The complex nature of emotional intelligence and its imperative role in wider social affairs has given rise to the examination of its relevance to effective management and leadership. Increasing awareness of the necessity of emotional intelligence within the workplace is evident in numerous studies and research relevant to this area over the recent decades. The link between successful management and emotional intelligence is apparent as it can be seen that high emotional awareness and an ability to manage these emotions highlights three key aspects essential to good leadership: the provision of sustenance for the development of high quality interpersonal relationships with employees, improvement of the decision-making and problem-solving process by factoring in emotional consideration, and the creation of organizational awareness and identity through inspiring and constructing a collective sense of objectives. This paper will give a general overview of emotional intelligence. In particular, it is intended to clarify the reason why emotional intelligence (EI) is so vital in the workplace nowadays and will help to construct a deeper understanding of emotional intelligence affect on effective leadership. Emotional intelligence can be important because it has its positive advantages on personal, social, academic, and workplace success. Recently, increasing numbers of scholars have argued that emotional intelligence (EI) is a core variable that affects the performance of leaders. Introduction Emotional intelligence (EI) is an emerging topic for psychological, educational, and management researchers and consultants. Many organizations have sent their employees to various EI training courses offered by management consultants (inclusive of the writer). Proponents of the EI concept argue that EI affects one’s physical and mental health as well as one’s career achievements (Goleman, 1998). Some emerging leadership theories also imply that emotional and social intelligence are even more important for leaders and managers because cognitive and behavioral complexity and flexibility are important characteristics of competent leaders (Boal & Whitehead, 1992). However, there is little empirical evidence in the literature about the relationship between the EI of both leaders (and followers) and their job outcomes. One of the reasons for this gap may be the lack of a psychologically sound yet practically short measure of EI that can be used in leadership and management studies. Designing a project to develop such a measure and providing exploratory evidence, high in validity and reliability, concerning the effect of the EI of leaders and subsequent job outcomes would form a practical yet challenging thesis for...
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