Topics: Terry Leahy, Tesco, Leadership Pages: 4 (1155 words) Published: December 16, 2013
Tesco’s corporate aims and objectives
Tesco is one of Britain's leading food retailers, with 519 stores throughout England, Scotland and Wales. There are also 105 stores in France operated by Catteau, and 44 in Hungary operated by Global. Tesco is committed to: Offering customers the best value for money and the most competitive prices - Meeting the needs of customers by constantly seeking, and acting on, their opinions regarding innovation, product quality, choice, store facilities and service Providing shareholders with progressive returns on their investment, improving profitability through investment in efficient stores and distribution depots, in productivity improvements and in new technology Developing the talents of its people through sound management and training practices, while rewarding them fairly with equal opportunities for all Working closely with suppliers to build long term business relationships based on strict quality and price criteria Participating in the formulation of national food industry policies on key issues such as health, nutrition, hygiene, safety and animal welfare Supporting the well-being of the community and the protection of the environment Mission statement

Tesco's mission statement is creation of value for customers to enable them earn their lifetime loyalty. This is based on the fact that success depends on people especially the ones who shop with them and also the ones who work with them. They achieve this by regularly asking customers and staff to point out areas of improvement.

Leadership old and new

Leadership styles could be explained on a scale ranging from “autocratic” through “democratic” to “laissez-faire”. The autocratic or authoritarian style is characterised by an ‘I tell’ philosophy. Autocratic leaders tell their staff what to do. This can give a business clear direction but it may also lead managers to undervalue or ignore input from their teams. However, an autocratic approach is appropriate in some...
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