Teller transaction
Project Charter Teller Transaction
Date:
Version:
Authors: Balmeo, Joel P. Bayog, Rene C. Biliones, Jose G. Quirino, Jean Pierre G. Toledo, Larry Neil S.
Document Control
Change Record
Date
Author
Version
Change Reference
Reviewers
Sign Off Date
Reviewer
Position
Sign Off
Quirino, Jean Pierre G.
Project Manager
Bayog, Rene C.
System Analyst
Toledo, Larry Neil
Business Analysis
Biliones, Jose G.
Lead Programmer
Balmeo, Joel P.
Document Analysis
Distribution
Copy Number
Name
1.0 Project Background
1.1Problem/Opportunity Description
Inefficient and inaccurate transaction processes, this kind of problem are facing by many tellers more often it involves the discrepancies concerning the customer’s account, giving account information and unable to handle different request. The discrepancies concerning customers account involves the mistake in the balance of customers, balancing efficiency and accuracy is important. Another problem is giving account information, are sometimes source of problem by the teller like if the customers is requesting for their account balance, loan payment, deposits or encashment, and unable to handle different request from the customers are usually the problems of the tellers some customers are requesting for the conversion of other country’s money into dollar’s or transferring money in the other country some of the teller’s do not know how to handle that kind of situation.
1.2 Benefits The propose project has the advantages which the company will benefit.
The system have strong security for all information it take the important data be secured and avoid the hacker.
Secured information of clients. The system also avoid a fraud, if they unable to access a database, all information safe from editing and changing data.
The accuracy of the balance in the account of customers will benefit not
Date:
Version:
Authors: Balmeo, Joel P. Bayog, Rene C. Biliones, Jose G. Quirino, Jean Pierre G. Toledo, Larry Neil S.
Document Control
Change Record
Date
Author
Version
Change Reference
Reviewers
Sign Off Date
Reviewer
Position
Sign Off
Quirino, Jean Pierre G.
Project Manager
Bayog, Rene C.
System Analyst
Toledo, Larry Neil
Business Analysis
Biliones, Jose G.
Lead Programmer
Balmeo, Joel P.
Document Analysis
Distribution
Copy Number
Name
1.0 Project Background
1.1Problem/Opportunity Description
Inefficient and inaccurate transaction processes, this kind of problem are facing by many tellers more often it involves the discrepancies concerning the customer’s account, giving account information and unable to handle different request. The discrepancies concerning customers account involves the mistake in the balance of customers, balancing efficiency and accuracy is important. Another problem is giving account information, are sometimes source of problem by the teller like if the customers is requesting for their account balance, loan payment, deposits or encashment, and unable to handle different request from the customers are usually the problems of the tellers some customers are requesting for the conversion of other country’s money into dollar’s or transferring money in the other country some of the teller’s do not know how to handle that kind of situation.
1.2 Benefits The propose project has the advantages which the company will benefit.
The system have strong security for all information it take the important data be secured and avoid the hacker.
Secured information of clients. The system also avoid a fraud, if they unable to access a database, all information safe from editing and changing data.
The accuracy of the balance in the account of customers will benefit not