Preview

Telecommunication Industry Analysis

Powerful Essays
Open Document
Open Document
1618 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Telecommunication Industry Analysis
Overall Situation Analysis – Current Marketing Situation

The domestic telecommunication industry offers a broad range of services through four primary product segments: radio, television, voice communications, and broadband services, the two largest being voice communications and broadband services (Industry). These services are offered to businesses and personal consumers, and are the industry’s primary user segments. Companies in the telecommunication industry are the primary means by which communication is provided, whether it is by telephone, Internet, or television. Using transmissions of signals over networks of radio towers, data is transferred to customers using devices, such as a phone (Telecommunications). Determining which segment to market to and who drives the market is integral for companies in the telecommunication industry to understand.

User Segments The telecommunication industry markets to two segments: business and personal consumers. The business segment utilizes the services of the telecom industry for better communication, higher efficiency, and better distribution of data (Telecommunications and Business). As businesses require communication devices for email, phone, teleconferencing, and data transferring, companies are marketing to businesses offering the most advanced and efficient products. Businesses also allow for a larger budget for spending, and consequently telecommunication companies are refining their product to fit their needs on a larger scale. AT&T and Verizon Communications are the leading providers in the business segment, offering services such as videoconferencing, networking, Internet, and voice communications. Personal consumers are the other segment the telecommunication industry markets to. With over 290 million subscribers in the United States (U.S.), companies in the telecommunication industry are on a very competitive playing field. AT&T and Verizion, again the leading providers in the personal consumer

You May Also Find These Documents Helpful

  • Good Essays

    Atlantis Case

    • 798 Words
    • 4 Pages

    Changing technologies however, have shifted the demand curve for basic telephone service. Demand has shift to the left due to alternative products such as cellular and internet telephony. One product that TELUS is will to supply in large numbers is ADSL internet access because customers are demanding it at a price that is profitable to…

    • 798 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    The ISP Industry (Internet Service Provider) is providing fast and easy access to Internet and other related services to everyone, including businesses big and small. The various companies in this Industry are providing services through wireless connections. The major U.S. companies are: Verizon, AT&T and Comcast. Japan based are Nippon and Telephone cooperation. Italy provides Telecom Italia and Telefonica from Spain. The demand from consumers and businesses are on the rise daily, and the competition is increasing at a faster rate (David, 2003). The profitability of the companies in this Industry depend on how it markets its services and efficiency of operations. The big Internet providing companies are enjoying economies of scale and earning profits in marketing and operations, whereas the small Internet companies are successfully operating at underserved regions. The major products offered by these ISP companies are access to the World Wide Web, designing the websites, and providing…

    • 1336 Words
    • 4 Pages
    Powerful Essays
  • Powerful Essays

    5 Forces Model of Verizon

    • 1974 Words
    • 8 Pages

    “Verizon Communications Inc. (Verizon) is one of the world’s leading providers of communications services. Verizon’s wireline business, which includes the operations of the former MCI, provides telephone services, including voice, broadband data and video services, network access, nationwide long-distance and other communications products and services, and also owns and operates one of the most expansive end-to-end global Internet Protocol (IP) networks. Verizon’s domestic wireless business, operating as Verizon Wireless, provides wireless voice and data products and services across the United States using one of the most extensive and reliable wireless networks. Stressing diversity and commitment to the communities in which we operate, Verizon has a highly diverse workforce of approximately 242,000 employees.” (Verizon Communications 2006 Interactive Annual Report)…

    • 1974 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Telus: Growth and Innvotion

    • 3605 Words
    • 15 Pages

    Telecommunication is a large and ever growing industry. Communication worldwide has transformed itself from hand written letters, to the home phone, to mass communication through wireless devices and internet capabilities. TELUS is one of the corporations competing internationally for customer usage and advancing communication technology. For TELUS, being a telecommunication company is more than providing telephone services; The use of voice, data, IP, and wireless technology allows TELUS to provide communication solutions for their customers, with cultural values and organization (TELUS.com, 2006). Their philosophy is simple: fast, efficient, customizes and convergent solutions.…

    • 3605 Words
    • 15 Pages
    Powerful Essays
  • Powerful Essays

    T-Mobile - Stp

    • 1963 Words
    • 8 Pages

    T-Mobile is one of the leading mobile network operators in the world. Today, the company operates worldwide, though it is headquartered in Germany and European market was traditionally the main, target market of the company. Nevertheless, the process of globalization stimulated T-Mobile to develop its business internationally and the company has entered successful mobile network markets in many countries of the world, including the USA. In such a situation, the company needs to focus on the target audience which can allow the company to maximize its profits. In this respect, the proper market segmentation is crucial. Taking into consideration the specificity of T-Mobile’s business, i.e. mobile networks and telecommunication services, the following segments are particularly prospective: 16-24 years and 25-35 years customer groups.…

    • 1963 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    The cell phone market is a massive market; some studies conclude that more than half of the United States has cell phone accounts (Simon, 2004). One attribute that defines the cell phone market is the idea of consumers giving up their land line use. Many individuals are now giving up their land line use in favor of using only a cell phone. This causes a large influx of customers into the market for cell phones. As technology continues to advance new types of cell phones are developed and marketed to different segments of the population. Now cell phones are available for business purposes and social purposes such as social networking, text messaging, or gaming, and the leader in cell phone sales is Apple Inc.…

    • 1977 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    Wireless Carriers in Canada

    • 4415 Words
    • 18 Pages

    Purpose of this report is to study the emerging and existing wireless carrier companies in Canada with the study of each company’s product and service, positioning of the product and service, product differentiation, competitive environment and the market trends for the telecommunication industry. The companies discussed in the report are the three most famous telecommunication service providers in Canada: Rogers Communication Inc, Bell Canada and Telus Corporation. According to the statistics and reports, these three companies generally dominate most of the Canadian market share for the wireless, internet and home phone services. Also they have some market shares in the United States through both expanding and acquiring small companies in the same industry there. However, with the fast development of wireless technologies and the emerging competitors, these three companies should try to position their targets and goals in order to keep their advantages not only for now, but also for the future and also facilitate the efficiency and effectiveness of customers.…

    • 4415 Words
    • 18 Pages
    Powerful Essays
  • Good Essays

    Customers are the center of Verizon’s corporate strategy. While the company is continually developing innovative and advanced products and services, the needs of the consumer are evaluated first when making a strategic decision. Verizon is shifting its strategy toward “growth” markets, and is focusing on meeting consumer demand in areas trending…

    • 901 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Telstra Segmentation

    • 657 Words
    • 2 Pages

    2. The main target market for all which all these different marketing communication tools are used is the market consisting of Australian people, mainly those wanting to purchase a telecommunication providers service. All these communication tools aim at attracting the customers from this market and making them purchase Telstra’s services. Although, the actual market targeted might vary for one communication tool to another, however the company uses these different marketing tools to target the entire consumer market right from young to old, students to retirees, etc. As a result it can be stated that one of the segmentation variables on the basis of which Telstra targets consumers is the demographic variable of age.…

    • 657 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Consumers need to communicate. But converting that need to the desire for certain types of communication requires skill. It also requires listening to what consumers want. Consumers demand for more cell phone and wireless services seems nearly unlimited, especially with the surge in social networking sites. This provides tremendous opportunities for Verizon Wireless. New products appear continually to feed that demand, such as increasingly popular broadband wireless services now offered by Verizon. Though many consumers who use internet-friendly phones and other devices tend to be business travelers, the wireless broadband industry is intent on improving its appeal to the social networking mass market, perhaps with flexible service plans, new features, and lower fees. There are predictions that very soon for most consumers, that the Smartphone will be the norm.…

    • 2684 Words
    • 11 Pages
    Powerful Essays
  • Better Essays

    Sprint

    • 1166 Words
    • 3 Pages

    “Sprint Corporation provides wireless communications services to consumers, businesses, and government users in the United States, Puerto Rico, and the U.S. Virgin Islands” (Sprint Corporation Profile, 2014). These are all considered critical customers to the Sprint Corporation. A critical customer is defined as having “the greatest impact on product design, sales, and future growth opportunities” (Swink et al., 2011, p. 12). It is important that Sprint recognizes that their customers are considered critical customers because they are in a business where the customers shape the product and growth of the company. Having the ‘latest and greatest’ is so important to the materialistic society that is the United States and if a cell phone company cannot keep up with these demands, they will not hold the attention of the customers.…

    • 1166 Words
    • 3 Pages
    Better Essays
  • Better Essays

    Telstra

    • 1826 Words
    • 8 Pages

    After largely dominating the telecommunications market for a century, Telstra’s competition has recently become more widespread. In order to effectively adapt to this changing market, Telstra has employed the use of market segmentation in an attempt to increase its customer base and continue to meet the individual needs of its consumers. As Telstra’s customers consist of both consumer markets and business markets, segmentation of both sections was required. In the business market, the segments were divided into ‘Small Business’ and “Managers and ‘Entrepreneurs’. Whereas the consumer segments were more specifically divided into segments including ‘Friends, Fun and Fashion’, Family and Fun’, ‘Family and Self Development’, ‘Family Safe Keeper’, ‘Safe and Respected’, ‘Principled Professional’ and “Work Hard, Play Hard’. With the use of this segmentation, Telstra continues to dominate the telecommunications market.…

    • 1826 Words
    • 8 Pages
    Better Essays
  • Powerful Essays

    Wireless Industry Swot

    • 1704 Words
    • 7 Pages

    Traditional telecommunication companies are having a hard time increasing their customer base because of regulatory barriers and availability of mobile technologies (Anwar, 2003). Market capitalization poses a weakness to the industry. However, this trend is more noted in the European and Asia market, and has not impacted Canada the same. During the boom times, telecom companies maintained high market capitalization which signify an industry that is dominated by digital and Internet-related markets and surging consumer demand (Anwar, 2003).…

    • 1704 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    IV. Thesis Statement: AT&T’s innovative development of the transatlantic radiotelephone and communication satellite changed communication and inspired new inventions that would shape the future of the world.…

    • 1267 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    Telecommunications play a vital role in the success of any business in today’s fast past and competitive market. There are many different systems and options for both businesses and individuals to choose from. For individuals, most have Plain Old Telephone Service (POTS), but up and coming technologies like digital phones from cable providers, to using cellular service as their primary choice for telecommunications. Business tend to use more advanced options such as Voice Over Internet Protocol (VOIP) or the traditional Private Branch eXchange (PBX).…

    • 547 Words
    • 3 Pages
    Satisfactory Essays