Technical Proposal on Change Management Strategy

Topics: Management, Strategic management, Change management Pages: 65 (14262 words) Published: February 20, 2014
TECHNICAL PROPASAL
FOR
CONSULTANCY SERVICES ON CHANGE MANAEGEMENT STRATEGY FOR OPERATIONALIZING OF THE BALANCED SCORECARD (BSC) SYSTEM AT THE HIGHER EDUCATION LOANS BOARD
BY:

UniAfric House, Koinange Street, 2nd Floor, Suite 267
Tel: 020-2211737
P.O.BOX 42468-00100, NAIROBI.
info@OutlookSolutionsLtd.co.ke
PREPARED FOR
HIGHER EDUCATION LOANS BOARD
TENDER NO. HELB/RFP/10/2013-2014

28th January 2014

To: The C.E.O &Board Secretary
Higher Education, Loans Board
P.O Box 69489 - 00100
NAIROBI

Dear Sir/Madam
REF: TECHNICAL PROPASAL FOR PROVISION OF CONSULTANCY SERVICES TO UNDERTAKE KCAA CHANGE MANAGEMENT STRATEGY FOR OPERATIONALIZATION OF THE BALANCED SCORECARD (BSC) SYSTEM AT THE HIGHER EDUCATION LOANS BOARD

We refer to your invitation for proposal on the above subject and would like to submit our proposal for consultancy to carry out training on change management and pre-separation programme development and staff training Please find attached herein is our detailed proposal for your review. We look forward to your invitation to discuss on how to work with you in future. Thanks in advance

Yours sincerely,

Martin Mbugua.
Managing Director

TABLE OF CONTENTS
1.0 INTRODUCTION 5
2.0 OUR CAPABILITY STATEMENT6
History7
Our Mission & Vision8
Vision8
A loan available for every Kenyan enrolled in higher education8 Mission8
Core Values8
4.0. TERMS OF REFERENCE8
5.0 SCOPE OF THE ASSIGNMENT14
6.0 METHODOLOGY AND WORK PLAN 17
3. KEY COMPETENCIES53
4. QUALIFICATIONS AND PROFESSIONAL MEMBERSHIP54
5. CAREER GROWTH54
6. EXPERIENCE PROFILE55
8. EMPLOYMENT RECORD58

ACRONYMS
Outlook SolutionsOSL
In-depth- InterviewsIDI
Directorate of Industrial TrainingDIT
Terms of ReferenceTOR
Human ResourceHR
Change MangementCM
Higher Education Loans BoardHELB

1.0 INTRODUCTION
About us
Outlook Solutions (OSL) is a well established Management Consultancy, Research, Training and Capacity building firm established in 2005 and incorporated in 2008. The firm is accredited and registered by the Ministry of Higher Education, Science and Technology (MST/INS/14/360/4), Ministry of Labor (Directorate of Industrial Training- DIT/TRN/774), and recognized by Ministry of Education (QAS/VETT/270/2).

We continue to offer a wide range of management consultancy services and short and long term management training and capacity building programs that taps into emerging issues and trends relevant to both public and private organizations. Our capacity building programs are well thought out and designed to allow organization flexibility in program content and structure.

We also offer general market and Social research based on client’s needs. Our research services includes: Baseline Surveys and Studies, Feasibility studies and Impact Assessments, Employee Work Load Analysis, Job Evaluation, Customer satisfaction surveys, New product testing, Competitor analysis, Advertisement tests, Public opinion polls, Corporate environment and culture surveys and Communication audits amongst others. The firm since inception has carried numerous management consultancy services ,training and capacity building programs aimed at enhancing efficiency and performance within the region for both public and private institutions and tackling a wide range of management issues ranging from strategic issues operation issues that taps into emerging issues and trends in the global dynamics. OSL has a team of highly qualified and dedicated professionals with over 25years cumulative experience with a rich diverse background in Management Consultancy for similar assignments as this one.

Our Vision
To be the most preferred resource centre for innovative organization solutions that will spur growth and competitiveness for our clients within the region. Our Mission
To offer unmatched customer focused,...
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