Teams are often depicted as a group of people sharing leadership of and working together on a specific project, whereas a group (but not a team) consists of individuals who work independently and are led by a strong, focused individual (Erofeev, Glazer, & Ivanitskaya, 2009). In the health care organization, it is important to have a group of people working together as a well a team. Each person individually need to fully understand what his or her role is in a group or team, if not there will be conflicts.
Teams and Team Processes: Group Dynamics
What is a group? A group consists of two or more people who interact with each other and share a common purpose (Erofeev, Glazer, & Ivanitskaya, 2009). A team is a type of group (Erofeev, Glazer, & Ivanitskaya, 2009). Teams are an essential part of any organization, especially within the healthcare organization. Each individual on a team plays a vital role in ensuring that all needs are met, task are completed daily and patients are being cared for properly. Teamwork and collaboration between all health professionals results in high quality clinical care, and increased job satisfaction for staff (Begley, 2009). When team members do not agree on the same goal, conflicts will arise. It is important for healthcare managers to control and management all conflicts within the organization. The key to successful conflict management is for each side to first stop trying to “make each other wrong,” and then to find solutions that approximate each side’s goals (Haraway & Haraway III, 2005). In the case study presented, Nurse B voices concerns about working with fellow staff members of the surgical team. The atmosphere and moral for the team is steadily declining. In addition the job satisfaction and passion to go to work has also been impacted. In order for a team to be effective and provide quality care, the atmosphere of the team needs to be welcomed and appreciated. Better outcomes will be...
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Erofeev, D. A., Glazer, S., & Ivanitskaya, L. V. (2009). Group Dynamics. In J. A. Johnson PhD, Health Organizations: Theory, Behavior, and Development (pp. 109-136). Sudbury: Jones and Bartlett Publishers.
Haraway, D. L., & Haraway III, W. M. (2005). Analysis of the Effects of Conflict-Management and Resolution Training on Employee Stress at a Healthcare Organization: Hospital Topics. Retrieved May 6, 2011, from ProQuest Nursing & Allied Health Source.
Ledlow, G. A. (2009). Conflict and Interpersonal Relationships. In J. A. Johnson, Health Organizations: Theory, Behavior, and Development (pp. 149-166). Sudbury: Jones and Bartlett Publishers.
Proenca, E. J. (2007). Team dynamics and team empowerment in healthcare organizations. Health Care Management Review. Retrieved May 6, 2011, from ProQuest Nursing & Allied Health Source.
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