Team Development and Conflict Management
“Conflict is an integral part of the life of teams. It is inevitable because teams are made up of people and no two people are alike. When people come together, they bring with them different ways of seeing things. When these differences show up, people can feel threatened, and conflict emerges.” CITATION Fla08 \l 1033 (Flanagan, 2008). Conflict management is part of every day management practice in an organization and is required to survive in the competitive environment. Conflict may arise among employees, team members, between the employer and employee and occur if the sides do not agree. However, conflicts can be minimized or predicted if the early indicators are recognized. On the other side, some of the conflicts may be identified as positive and encourage employee to raise the sales or execute purchases with higher discounts to win that monthly bonus. “Successful teams know that conflict is not to be avoided but embraced and explored.” CITATION Fla08 \l 1033 (Flanagan, 2008). Before attempting to resolve a conflict, it is however important to investigate the cause of the conflict. In most situations poor communication is cause of the conflict. Team Development
Teamwork is at the heart of great achievement. Teamwork is essential to any company to build successful business, reach potential and strive for impossible. (Maxwell, 2009). Teams like all relationship devolve over time. In 1965 a sociologist Bruce Tuckman developed four stages of team development. Tuckman’s team model has existed for many years and is still widely followed until today. Teams go through a series of stages from when they are created to when they dispense. Also, not all teams progress through each of these stages but the ones that do, have greater performance. The first stage of team development is the forming stage. As initial stage - forming stage occurs when the team is created. At this stage the...
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Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin 63 (6): 384–99. doi:10.1037/h0022100. PMID 14314073.
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