Team Concept, Human Behavior, Persuasion & Diversity
1. The role of the leader in the team concept is very important. Research shows that success is enhanced, if an organization understands and effectively manages five team processes. List and discuss these five team processes in Chapter 17.
The five team processes are:
1. Buy-in: how the work of the team is legitimized and goals are set.
2. Accountability: how individual and team performance is managed and rewarded.
3. Learning: how performance is improved and skills developed.
4. Infrastructure: how the work of the team is systemized and resources accessed.
5. Partnering: how people interact and work together to achieve success on the team and across organizational units (Manning & Curtis, 2009).
2. Physical and emotional needs are important determinants of human behavior, helping to explain why people work, why they have certain personal goals, and what they want in their relationships with others. Psychologist Abraham Maslow divides human needs into five categories, progressing from basic needs to complex needs. Discuss Maslow’s five “Hierarchy of Human Needs.” List and discuss each one.
Maslow’s five Hierarchy of Human Needs are:
1. Survival. The needs that are taken as the starting point for motivation theory are the physiological, or basic body tissue, needs. Taking a breath of air and acting in self-defense are normal expressions of such needs. Survival needs are strong and natural forces within the person.
2. Security. Once survival needs are satisfied, security needs become important. Freedom from threat and protection from loss are major security goals, helping explain our interest in savings accounts, medical insurance, seniority rights, and burglar alarms.
3. Belonging. When survival and security needs are satisfied, the need for belonging emerges. This is true for people in all cultures, whether aggressive or peaceful, primitive or advanced. Every individual makes a distinct effort to belong to some aspired social group.
4.
The five team processes are:
1. Buy-in: how the work of the team is legitimized and goals are set.
2. Accountability: how individual and team performance is managed and rewarded.
3. Learning: how performance is improved and skills developed.
4. Infrastructure: how the work of the team is systemized and resources accessed.
5. Partnering: how people interact and work together to achieve success on the team and across organizational units (Manning & Curtis, 2009).
2. Physical and emotional needs are important determinants of human behavior, helping to explain why people work, why they have certain personal goals, and what they want in their relationships with others. Psychologist Abraham Maslow divides human needs into five categories, progressing from basic needs to complex needs. Discuss Maslow’s five “Hierarchy of Human Needs.” List and discuss each one.
Maslow’s five Hierarchy of Human Needs are:
1. Survival. The needs that are taken as the starting point for motivation theory are the physiological, or basic body tissue, needs. Taking a breath of air and acting in self-defense are normal expressions of such needs. Survival needs are strong and natural forces within the person.
2. Security. Once survival needs are satisfied, security needs become important. Freedom from threat and protection from loss are major security goals, helping explain our interest in savings accounts, medical insurance, seniority rights, and burglar alarms.
3. Belonging. When survival and security needs are satisfied, the need for belonging emerges. This is true for people in all cultures, whether aggressive or peaceful, primitive or advanced. Every individual makes a distinct effort to belong to some aspired social group.
4.