Communication and professional relationships with children, young people and adults.
1 Understand the principles of developing positive relationships with children, young people and adults.
2.1 Explain why effective communication is important in developing positive relationships with children, young people and adults. We communicate for a number of reasons, mainly in a social capacity as it is in our nature to crave the company of others, but also to pass on information to make sure we are all heading towards the same goal on the same path. Also to build confidence in people. We communicate in many ways. Physical
| With parents.
* Speaking – age stage appropriate language. * Different tones of voice. * Eye contact. * Sign language. * Body language. * Singing. * Clapping. * Dancing. * Shouting. * Facial expressions. * Laughing and crying. * Lip reading. * Mime. * Brail. * Actively listening. * Hand gestures. * Touch. * Whistles and bells. * Pointing. * Stomping.
| * Email. * Text. * Phone calls. * Fax. * Skype. * Video call. * Message boards. * Leaflets. * Notes. * Letters. * Meetings – one on one or group. * Flashcards. * White/black boards. * Word of mouth.
| * Open days and evenings. * Regular newsletters. In different languages if needed. * Social evenings. * School fairs. * PTA’s * School website.It is important that schools work in partnership with pupil’s families to promote the development of positive relationships between home and school. When you do this be mindful not to use jargon that they wont understand. Children benefit from a shared commitment to their education.
Effective communication requires everyone involved to be able to express their own thoughts and messages in a confident manner. It is a skill that everybody that works in a school needs to perfect and constantly review. It is important to be able to communicate with your colleagues on a professional basis. As a T.A you are responsible for the children’s learning, care and safety. You must be able to approach each other in confidence and comfortably. You must be able to pass on information in a tactful manner and show diplomacy. It is of vital importance that you understand that you have to differentiate your language and the complexity of your sentence to suit the person you are talking to. This way what you communicate will be transferred successfully and understood. Having good communication skills will benefit you when you are trying to make good relationships with people of all ages; you should show you are approachable by; * Having good body posture. Do not slouch, or stand with your arms folded. You should turn towards them, but keep a decent amount of distance between you-remember your personal boundaries. * Give eye contact, but if you notice your student is uncomfortable with that, change your posture so that you are not looking directly at their eyes. Don’t make your time with them uncomfortable by forcing prolonged eye contact; they need to feel comfortable when they are with you. * Actively listen. Show you are interested in what they are saying. Don’t butt in, but ask questions, and give suggestions to answer their questions. Never turn your back on someone that is talking to you. * Show good manners, speak at the right time, don’t raise your voice or speak over somebody. * Show interpersonal skills by treating them with respect and treat each person the same. * Use the correct tone of voice, if you are dealing with a sensitive issue use a soft clear voice with soothing tones. If you are trying to gain control of a situation use deeper tones without shouting. * Speak to them at their level of communication.
* Be honest in all situations, even when its tricky.
Adults and young people always respond well to positive communication with adults, if you have good relationships they are likely...
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