Target's Mistakes

From a management perspective, we think Target has made some major mistakes within the company. The first mistake is when Mr. Steinhafel insists to expose the total number of the affected costumers which actually consist bigger number than the actual one. Actually, releasing the highest possible number to public can make the citizens themselves loose trust to the organization. This is because; the citizens will feel insecure to continue the services within the organization. Besides, when the fact has already been released, this will alarm the new users that the services are bad and makes them find a new source. Hence, the organization will lose their potential customers. However, on the bright side, from Mr. Steinhafel’s action, the decision