Preview

Tanza Oasis

Good Essays
Open Document
Open Document
6787 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Tanza Oasis
2012
EZEKIEL BRUSAS . PRINCESS PALLASIGUE . REAGIME RUFINO . DAILENE MAE SANCHEZ

Tanza Oasis Hotel and Resort

Table of Contents

I. Introduction 3

II. Company Profile 6

III. Products and Services Offered 9

IV. Management and Staff Awareness 21

V. Hotel and Resort Analysis 31

VI. Recommendations 34

VII. References 36

VIII. Attachments 37

I. INTRODUCTION

With technology getting obsolete by the seconds, one wonders if there is any relevance to the future. Especially for the trendy hospitality industry, where the race is to compete in fulfilling guest expectations. These expectations are related to the product, its character and personality. Hotel and resort chains spend a tremendous amount of time and money in researching user-friendly technology to remain competitive. Hotels and resorts are going hi-tech in every area of guest experience.

A quick review of the use of technology in hotels and resorts reveals an interesting conclusion. Hotels, which do not keep pace with technology, may lose their guest base while at the same time, a traveler who does not keep himself updated with technology may feel out of place in hi-tech hotels. Most city hotels are well equipped with latest, state of the art technology. The future hotels might see hotel rooms with much more advanced technology. For example, hotels are now adopting biometrics technology. This technology uses voice, fingerprints or retina scan for personal identification, replacing the room key and combination safe in the rooms. One has to glare at the door to get it opened or, touch the biometric sensor to open the safe.

Practically all good hotels have high definition television sets, but with the advent of 3D revolution, hotels will have to switch to new technology sooner than later. The same technology will also be useful for telephonic and video conferencing.

Touch screen telephones, compressor free mini

You May Also Find These Documents Helpful

  • Powerful Essays

    BSD115 Business Brief

    • 718 Words
    • 3 Pages

    In a hypercompetitive environment, hoteliers must be innovative and flexible to adapt to new product and service demand in the marketplace. This is to ensure a better experience for the hotel guests (Jogaratnam & Ching-Yick Tse, 2006, p. 455). If Furlanis Hotels…

    • 718 Words
    • 3 Pages
    Powerful Essays
  • Good Essays

    The hotels innovation is a guest check-in from a smart phone. The flat organizational structure has a positive effect on strategy and process for this innovation because the small gap between employees and managers make the process of filtering information down easier. The smart phone check-in can change the marketing strategy for the hotel. Hotels can market a faster easier check-in no lines and no waiting. The processes taken by the hotel during guest check-in increases because the hotel must make sure everything…

    • 1158 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    To meet audience expectations you need to build an experience based upon what they want. Guests are no longer happy to just search for rooms, they want to connect and be connected. Technology is the enabling platform which helps to create this connection and create a rich, dynamic brand experience for your audience.…

    • 1457 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Wendy's Analysis

    • 70110 Words
    • 281 Pages

    Hospitality Technology (2004) Case Study: What Guests Want. Retrieved on November 9, 2004 from http://www.htmagazine.com/QSR_03/HT_QSR_03_7.html…

    • 70110 Words
    • 281 Pages
    Good Essays
  • Satisfactory Essays

    Harrah's

    • 395 Words
    • 2 Pages

    The system works so well and fast that the minute you swipe your card, the hotel manager would be able to know all your history and cand determine whether you should get a room upgrade…

    • 395 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    ICT is now a prominent part of our daily life, within the tourism industry it is quickly becoming an important tool for a hotels organisation, it enables them to become competitive and is a good way of communicating with both consumers and partners. ICT is increasingly becoming a source that is enabling competitive advantage for the hospitality industry (Buhalis 2003, p.336). (See table 1). The introduction of ICT is especially…

    • 2455 Words
    • 10 Pages
    Best Essays
  • Powerful Essays

    This course explores the impact of information and communications technology on the structure and operations of the hospitality, travel, and tourism industry. It covers topics dealing with the interaction between consumers, intermediaries, operatives, and management through rapidly changing technologies. Effects on service quality, productivity, efficiency, and profitability will be examined.…

    • 3845 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    Suggested revisions

    • 253 Words
    • 2 Pages

    The results of a survey of several thousand managers by the Hotel Information Technology Association are as follows:…

    • 253 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Hotel Security

    • 405 Words
    • 2 Pages

    One new trend in hotel security is the interest in biometric locking systems. It’s design to recognize the individual by finger printing. This will allow the quest to gain entry into the hotel, as well as their individual rooms simply by their fingers. The use of magna strips are used now. This technique slims down the chances of intruder entry into the guest individual rooms. Once the room has been checked out, the combination used with the card, is reset. Most travelers leave valuables in their room to avoid taking belongings with them. There are some hotel rooms equip with safes to store their valuable. These resources give patrons the security of protecting their belongings and not endure the burden of lugging these things along and the potential of getting stolen while they are outside of the hotel.…

    • 405 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Today, the hospitality industry is about giving guests a complete unique experience, throughout every aspect of their stay. Hotels and restaurants are able to provide these experiences through design, by taking a closer look at their guest’s tastes and preferences. These specific choices include things such as food, art, entertainment, travel, and fashion, and these characteristics help to define the design of hospitality businesses. Most recently people look for a more modern, warm design style to be implemented in all areas of guest experience, and it’s important to comply with consumer demands. According to Jim Holthouser, the senior vice president of Embassy Suites Hotels, “We are now experiencing an industry wide elevation of guest expectations in terms of design.” (Holthouser 2012) This means that people are expecting more than just a place to stay, they want to feel…

    • 1552 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Assignment

    • 617 Words
    • 4 Pages

    OPERA Enterprise Solution is a fully integrated suite of products consisting of modules that can be…

    • 617 Words
    • 4 Pages
    Satisfactory Essays
  • Best Essays

    Astro Consumer Behavior

    • 3666 Words
    • 15 Pages

    Astro Malaysia Holdings SdnBhd (ASTRO) is Malaysia’s leading integrated cross-media group with operations in 4 key businesses which include direct-to-home (DTH), satellite Pay TV, Radio, Content and Digital which provides a wide range of channels providing the latest information in entertainment, news and sports. Malaysia’s sole satellite television operator, MEASAT Broadcast Network Systems (a subsidiary of Astro All Asia Networks plc) was launched in 1996. Today, ASTRO has reach 3 million customers. Currently, Astro broadcasts over 153 channels in four major languages (Malay, Chinese, Indian & English), of which around 19 are in High-Definition (HD), and 19 digital radio channels over the DTH platform. Other services include IPTV, HD, PVR, VOD, Broadband and Voice services The People’s Choice, Astro was awarded the “Brand of the Year” award at Malaysia’s Putra Brand Awards 2012. The award is in recognition of Astro’s efforts to exemplify innovation, quality and strong corporate social responsibilities. (Astro, 2013).…

    • 3666 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    Online Hotel Booking Trends

    • 3144 Words
    • 19 Pages

    industry has seen a great demand of Online Travel Agents (OTAs) that provide a onestop shop for booking the travelers’ holiday. Prominent hotels have started opting…

    • 3144 Words
    • 19 Pages
    Powerful Essays
  • Good Essays

    Tourism Industry

    • 5096 Words
    • 21 Pages

    management: 20 years on and 10 years after the Internet – The state of eTourism research.…

    • 5096 Words
    • 21 Pages
    Good Essays

Related Topics