Tanglewood Case 1
Dear Mr. Perrone and Ms. Gonzalez:
After reviewing Tanglewood’s Staffing process I believe the staffing strategy of Tanglewood should be addressed. The following will discuss the staffing strategies Tanglewood should require to ensure the quality and reputation of the company’s mission statement is maintained. This report will suggest a total of 13 strategic staffing decisions, broken down into two categories Staffing Levels and Staffing Quality. The strategic staffing decisions will discuss how they can prove to be effective to Tanglewood. STAFFING LEVELS
Acquire or Develop Talent
After the analysis of the case it is my recommendation Tanglewood should acquire and develop talent. Due to inconsistencies among mangers indifferent regions, I suggest the managers be developed from within the Tanglewood Company. An individual who has grown with the company is also familiar with the values and culture. Someone whose started as a store clerk and gained the KSAOs to become a manager. This person would be familiar with all aspects of Tanglewood operations. I suggest acquiring and training individuals familiar with the retail industry. When acquiring new talent those individuals should be open-minded to learning Tanglewood’s culture. Those individuals would also understand it is a requirement to work as sales reps to have a clear understanding of the inner-workings of Tanglewood. Hire Yourself or Outsource
Tanglewood began staffing the company by hiring employees themselves. Due to the expansion of the company this method has caused disconnect and variations of the Human Resource (HR) practices among regional managers. Outsourcing to recruit and select employees helps minimize the differences in HR practices and provides regional managers time to focus on other job duties. An outsourcing company assists in eliminating the unqualified candidates, only sending qualified applicants to the regional managers for the interview process....
References: Heneman III, H. G., Judge, T. A., Kammeyer-Muller, J. D. (2012). Staffing Organizations, (7th ed.). New York, NY: McGraw-Hill/Irwin.
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