Takt Time

Lean 101

|Using Measurements - |
|Takt Time |

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|TAKT TIME: Takt time is the pace at which the customer is demanding/buying a particular product or service. It is the rate (time) at which a |
|person/item/document/ action, etc. needs to be served or completed at each step in a process in order to meet customer demand, in order for |
|work not to pile up. It is the actual work “touch” time and is independent of the number of people doing the work. |
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| It is simply the number of work minutes in a day, a week, or other chosen time frame, divided by the number of units of work to do (demanded |
|by the customer) in that same time period. Takt time is not how long it takes to perform a task. It is used in Lean as the rhythm or |
|heartbeat of the process, i.e., if the customer wants a service every hour, the program/office should feel the heartbeat of producing a |
|service every hour. Takt time cannot be reduced or increased except by changes in production demand or available time to work. |
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|“Takt” is a German word for ‘pace,’ 'beat,' or 'rhythm'. Takt time is one of the 3 Elements of Just in Time. |

Lean 101 Using Measurements: Takt Time

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