Table Of ContentsPrefacexiiiPART ONEThe Strategic Human
Table of Contents
Preface
xiii
PART ONE
The Strategic Human Resource Management Model
2
Chapter 1
Strategic Importance of Human Resource Management
Chapter Objectives
Challenges Facing Canadian Organizations
Spotlight on Ethics: What Is a “Right” Behaviour?
Objectives of Human Resource Management
Strategic Human Resource Management
The Organization of Human Resource Management
The Human Resource Management Profession of the Future
The Framework Used in This Book
Spotlight on HRM: Will the 21st Century Belong to Canada?
Summary
Terms for Review
Self-Assessment Exercise
Review and Discussion Questions
Critical Thinking Questions
Ethics Question
Web Research
Incident 1-1: Human Resource Decision Making at Calgary Importers Ltd.
Incident 1-2: Canadian Bio-Medical Instruments Ltd.
Case Study: Maple Leaf Shoes Ltd.: A Strategic Management Exercise
Case Study: Canadian Pacific and International Bank
Appendix A
Part Ending Videos
Role-Play 1: Importance of HR Management Activities
PART TWO
Planning Human Resources
4
4
6
20
22
24
33
38
40
41
42
43
43
44
44
45
45
45
46
46
50
57
57
59
60
Chapter 2
Job Analysis and Design
Chapter Objectives
Steps in the Job Analysis Process
Job Description
Job Specifications
Job Performance Standards
Spotlight on HRM: Everything You Wanted to Know About Competency Modelling
Spotlight on Ethics: How Far Does the Responsibility for Work Safety Extend?
Job Design
Job Analysis in Tomorrow’s “Jobless” World
Summary
Terms for Review
Self-Assessment Exercise
Review and Discussion Questions
62
62
65
73
77
80
81
83
83
90
92
92
93
94
www.mcgrawhill.ca/olc/schwind
v
TABLE OF CONTENTS
Critical Thinking Questions
Ethics Question
Web Research Exercise
Incident 2-1: Hillary Home Appliances Corporation
Exercise 2-1: A Good Work Environment
Case Study: Maple Leaf Shoes Ltd.: An Exercise in Job Analysis
Case Study: Canadian Pacific and International Bank: Redefining Jobs for the Future
94
95
95
95
96
96
100
Chapter 3
vi
Human Resource Planning
Preface
xiii
PART ONE
The Strategic Human Resource Management Model
2
Chapter 1
Strategic Importance of Human Resource Management
Chapter Objectives
Challenges Facing Canadian Organizations
Spotlight on Ethics: What Is a “Right” Behaviour?
Objectives of Human Resource Management
Strategic Human Resource Management
The Organization of Human Resource Management
The Human Resource Management Profession of the Future
The Framework Used in This Book
Spotlight on HRM: Will the 21st Century Belong to Canada?
Summary
Terms for Review
Self-Assessment Exercise
Review and Discussion Questions
Critical Thinking Questions
Ethics Question
Web Research
Incident 1-1: Human Resource Decision Making at Calgary Importers Ltd.
Incident 1-2: Canadian Bio-Medical Instruments Ltd.
Case Study: Maple Leaf Shoes Ltd.: A Strategic Management Exercise
Case Study: Canadian Pacific and International Bank
Appendix A
Part Ending Videos
Role-Play 1: Importance of HR Management Activities
PART TWO
Planning Human Resources
4
4
6
20
22
24
33
38
40
41
42
43
43
44
44
45
45
45
46
46
50
57
57
59
60
Chapter 2
Job Analysis and Design
Chapter Objectives
Steps in the Job Analysis Process
Job Description
Job Specifications
Job Performance Standards
Spotlight on HRM: Everything You Wanted to Know About Competency Modelling
Spotlight on Ethics: How Far Does the Responsibility for Work Safety Extend?
Job Design
Job Analysis in Tomorrow’s “Jobless” World
Summary
Terms for Review
Self-Assessment Exercise
Review and Discussion Questions
62
62
65
73
77
80
81
83
83
90
92
92
93
94
www.mcgrawhill.ca/olc/schwind
v
TABLE OF CONTENTS
Critical Thinking Questions
Ethics Question
Web Research Exercise
Incident 2-1: Hillary Home Appliances Corporation
Exercise 2-1: A Good Work Environment
Case Study: Maple Leaf Shoes Ltd.: An Exercise in Job Analysis
Case Study: Canadian Pacific and International Bank: Redefining Jobs for the Future
94
95
95
95
96
96
100
Chapter 3
vi
Human Resource Planning
References: Glossary Index 640 657 664 www.mcgrawhill.ca/olc/schwind