CIS/207 Version 3
June 17, 2012 Ed Odjaghian
There are many systems used in today’s companies have transformed how they do business. One specific system used in an organization has transformed how the organization operates that comes to mind is the FedEx PowerPad. This system I am very familiar with since I am a swing courier at FedEx Express I use it every working day. Now, the PowerPad is a replacement for the SuperTraacker which was used up to the early 2000’s. The PowerPad uses both DADS (Digitally Assisted Dispatch System) and COSMOS (Centralized Computer Systems to Manage Operations) which where also used in the old SuperTracker.
The PowerPad was exclusively designed for FedEx by Motorola, the FedEx PowerPad has enhanced and accelerate package information available to customers by enabling couriers to wirelessly send and receive near real-time information and updates from any location. The FedEx PowerPad is a Microsoft Windows-Powered Pocket PC that works by scanning a package and the PowerPad immediately uploads information such as signatures, proof of delivery, and time stamp into the FedEx network. The PowerPad incorporates a micro-radio for hands-free communication with a printer and mobile computer in the courier's delivery vehicle. The PowerPad enables FedEx to retrieve current information about customer package delivery. This boosts courier efficiency and maximizes package visibility, thus, saving time for both FedEx and its customers.
The company came to a point where its old SuperTracker was no longer sufficient. One of the requirements was that it can integrate with its DADS and COSMOS systems. Another requirement was that it incorporated 802.11b wireless LAN capabilities. Also it needed to be able to connect via a GPRS network (General Packet Radio Service). Have a long battery life was a must, as well as having a larger internal memory, RFID technology