Syllabus
Operations Management
BU.680
Fall 2013
Required Text and Learning Materials:
Textbook: Managing Business Process Flows: Principles of Operations Management, 3/E Authors: Anupindi, Chopra, Deshmukh, Van Mieghem & Zemel, ISBN-10: 0136036376 ISBN-13: 9780136036371
Harvard Business School Cases:
The following cases must be purchased online
“Wriston Manufacturing Corp” Hammond, Janice H. Product number:698049-PDF-ENG
"Shouldice Hospital Ltd. (Abridged)." Hallowell, Roger; Heskett, James L. Product number: 805002-PDF-ENG
"Curtis-Swann (A)." Case No. 9-189-174. Published 04/25/1989, Harvard Business School Publishing, (17 pages). Provided by instructor with permission from the publisher.
"Flanders of Springfield." Schleifer, Arthur, Jr. Product number: 894005-PDF-ENG
"Executive Shirt Co., Inc." Hammond, Janice H.; Ryckebusch, Sylvie. Product number: 696071-PDF-ENG
Simulation Exercise Material (Details will be posted on the Blackboard).
Course Description:
This course aims to (1) direct your attention to fundamental problems and issues confronting all operations managers, (2) provide you with language, concepts, and insights which will help you to deal with these issues in order to gain competitive advantage through operations, and (3) further develop your ability to use analytical approaches and tools to understand and handle various managerial situations. Because the course deals with the management of “processes”, it applies to both for-profit and non-profit organizations, to both service and manufacturing organizations, and to virtually any functional area or industry.
Course Overview:
This course should be of particular interest to people aspiring to a career in designing and managing business processes, either directly (e.g... V.P., COO, CEO etc.) or indirectly (e.g., management consulting). However, this material also has great value to all parties who need to manage the interfaces between operations and other business
BU.680
Fall 2013
Required Text and Learning Materials:
Textbook: Managing Business Process Flows: Principles of Operations Management, 3/E Authors: Anupindi, Chopra, Deshmukh, Van Mieghem & Zemel, ISBN-10: 0136036376 ISBN-13: 9780136036371
Harvard Business School Cases:
The following cases must be purchased online
“Wriston Manufacturing Corp” Hammond, Janice H. Product number:698049-PDF-ENG
"Shouldice Hospital Ltd. (Abridged)." Hallowell, Roger; Heskett, James L. Product number: 805002-PDF-ENG
"Curtis-Swann (A)." Case No. 9-189-174. Published 04/25/1989, Harvard Business School Publishing, (17 pages). Provided by instructor with permission from the publisher.
"Flanders of Springfield." Schleifer, Arthur, Jr. Product number: 894005-PDF-ENG
"Executive Shirt Co., Inc." Hammond, Janice H.; Ryckebusch, Sylvie. Product number: 696071-PDF-ENG
Simulation Exercise Material (Details will be posted on the Blackboard).
Course Description:
This course aims to (1) direct your attention to fundamental problems and issues confronting all operations managers, (2) provide you with language, concepts, and insights which will help you to deal with these issues in order to gain competitive advantage through operations, and (3) further develop your ability to use analytical approaches and tools to understand and handle various managerial situations. Because the course deals with the management of “processes”, it applies to both for-profit and non-profit organizations, to both service and manufacturing organizations, and to virtually any functional area or industry.
Course Overview:
This course should be of particular interest to people aspiring to a career in designing and managing business processes, either directly (e.g... V.P., COO, CEO etc.) or indirectly (e.g., management consulting). However, this material also has great value to all parties who need to manage the interfaces between operations and other business