Like most large successful companies, Verizon has many standard plans, procedures, and policies to guide the actions of their employees. However, Verizon’s commitment to focusing outward on the customer, eliminating bureaucracy, emphasizing adaptability, and encouraging employees to take risks, are clear indicators of Verizon’s Adhocratic Organizational Culture (Verizon (USA), n.d.). To begin with, early in its evolution as a company, Verizon established its Company Credo to guide the actions of its leaders and employees (Strigl & Swiatek, 2011). Verizon’s Company Credo espouses the importance of focusing on the customer, seeing change as an opportunity, and being willing to take risks that benefit customers and the company (Verizon (USA),…
Groupon ranks among the largest social, mobile, global e-commerce companies and is revolutionizing the way merchants market products and services. Groupon customers find incredible deals at up to 50% savings. What began as a daily deal coupon sent to your email has evolved into a powerful marketing machine. Praised for their cutting edge innovations, the company continues to grow with the goal of world e-commerce dominance.…
Seventh Generation is a Burlington-based company that sells environmentally safe cleaning products, with no harsh chemicals. They sell recycled toilet paper. It has an image along with an advertising campaign that stresses earth-friendly ingredients and saving the environment for future generations. To fit its brand image the company strives for cleaning products that are gentle, not harsh. http://www.seventhgeneration.com/…
Before planning can begin, a framework should be built to guide the decision making process by identifying what the overall goal is to be. At Verizon Wireless, the mission statement, or credo, is broken into 5 sections that are the pathway for leadership within the company, as well as for internal stakeholders, to ensure the success of the company.…
Verizon Wireless was going into a new market that will recruit a number of highly qualified people from other organizations to support the new initiatives. The matrix framework of Verizon Wireless ' organizational structure may need for getting new workers aboard. This procedure usually happens immediately after the workers are recruited, and may be a means to slowly teach the different functional teams with a new culture. A matrix framework is implemented systematically or informally, probably through training of new workers or through a sequence of interactions to current workers at Verizon Wireless. A matrix framework is helpful in the company and management of shared value mechanisms (Hiatt, 2003). Therefore, culture at Verizon Wireless is shared through obvious or invisible ways and studies indicate that invisible means of interaction seem to be more efficient in altering culture than visible means of interaction and the visible and invisible interaction is depended on to give outside justification for the matrix framework and encourage company workers at Verizon Wireless to adjust to the new company practices and…
The vertical analysis for Sprint’s balance sheet shows that over 60% of the company’s assets are held in its wireless licenses with the FCC and property, plant and equipment, neither of which is readily liquid. Also, 54% of the Sprint’s liabilities are long-term debt. These items show the company may be at risk to repay its debt. The horizontal balance sheet analysis for Sprint shows that assets generally increased in 2009 and liabilities overall decreased in 2009.…
Burlington Coat Factory Warehouse Corporation is a national department store retail that sells mainly clothing and shoes. When the company was built in 1924, it is only known for wholesaler of ladies coats and outerwear.…
Company's strengths can be seen in various areas for example record of earnings per share growth, exciting growth in net income and solid financial position and a decent cash flow from operations. As we all know, no company is perfect. Even though much of that growth has been organic but now the company is turning to an acquisition to boost its focus in the internet of things (IoT) and spending heavily on R&D to keep up with the competition. If they need to keep up with the growth trend they have now they need to invest more in R&D and also need to acquire new innovative companies. Strategically companies wants to keep the cost low and increase the growth, however if Verizon Telecommunication wants to invest in Silicon Laboratories they may…
They weren’t only trying to make sure that their shareholders were taken care of, but they were also trying to maintain a competitive edge on the competition. The way that they were wanting to make this happen was to use several different approaches. 1. Formal Statements – This was in the form of letting each division know what the expectations were going to be from now on. This also meant that they would have a clear-cut direction that they would be headed in. It put them in a better situation per employees because they knew exactly what to expect and what was expected of them. (Freifeld, L. Training Magazine)2. Role Modeling, Teaching & Coaching – This was the most extensive of the things that were put in order because it was something that wasn’t just slated for low-level employees. This was also put in place for leaders in the company too. It had an impact on the whole company. The commitment to leading and teaching everyone in the company showed that they were all about the big picture. This way would ensure that all the workers would know and understand the plans that were being put in place. 3. Organizational Goals and Performance Criteria – “Verizon’s three main business goals for 2011 were: 1. To build a business and workforce as good as its networks. 2. To lead in shareholder value creation. 3. To be recognized as an iconic technology company.” (Freifeld, L. Training Magazine). The way that they went about their…
Verizon used role modeling, training, and coaching to create their current culture (Kinicki & Williams, 2013). Leading for Shareholder Value (LSV) and the Verizon Leadership Development Program (VLDP) made the changes possible (Kinicki & Williams, 2013). The Verizon Lean Six Sigma (VLSS) was also implemented into the cultural changes (Freifeld, 2013).…
Our case study details how Verizon Wireless demonstrates value to the team, company, and shareholder through a structured framework of training and layers of strategic goals which define success. This successful framework would constitute what is termed a Hierarchical culture due to the processes which define their internal focus and control over flexibility (Kinicki, 2012). Verizon achieves top marks in various polls due to their consistent ability to drive customer satisfaction through service. This high customer satisfaction result can be attributed to the focused training programs, hiring processes and involved leadership.…
Organizational culture gives vision as to what is happening in the company as well as expectations on how everyone should behave (Kinicki & Williams, 2013). Verizon has a market culture that creates high profits and financial growth through competitiveness and customer focus. The company has used several mechanisms in order to create its current organizational culture.…
Despite their success at the end of the 20th century Cisco still has low brand awareness.…
Citibank is looking to expand their reach within the banking world. They had an opportunity to acquire Confia a Mexican bank. Many Mexican banks are having problems due to the lack of money and resources the Mexican people have to invest in the banks. Citibank does much research while deciding whether to follow through with the deal. At the very end of the purchasing process an undiscovered threat is exposed to Citibank that Confia may have. This brings more difficulties within the purchasing process.…
There is four types of competing values framework, (1) clan, (2) adhocracy, (3) market, and (4) hierarchy (Kinicki & Williams, 2013, p. 229). These competing values framework is periodically used classifications or tools to explain types of organizational culture (Kinicki, 2013, slide 18). This was designed by people who were examining measures of companies use of organizational effectiveness (Kinicki, 2013, slide 18). Based off of reading the competing values framework, I believe Verizon’s current culture is both internal and external focuses.…