top-rated free essay

Survey Report

By tomassino85 Mar 25, 2011 420 Words

The aim of this report is to present the findings of a survey carried out in order to determine the public opinion and performance of Lambshorne Town Council. The data included in this report was obtained from a random sample of 1,000 people.


On the whole, the ratepayers of Lambshorne expressed dissatisfaction with the services provided by the Council. A significant percentage felt that neither refuse collection nor recycling facilities are adequate, as illustrated by the fact that over half of those questioned felt that these are poor. On the other hand, a large proportion of the public was of the opinion that maintenance of public buildings is satisfactory, which is shown by the fact that forty-nine per cent of those questioned expressed their approval. This is further emphasized by the fact that fifty-one per cent of those surveyed commented favorably on the restoration of the Corn Exchange building.


It is generally felt that public facilities are of high standard, as shown by a large proportion of those surveyed expressed satisfaction with amenities. Furthermore, sixty-eight per cent of those questioned indicated the excellent condition of the new sport center. The fact that only eleven per cent of respondents gave a negative response concerning public parks indicates that ratepayers are mainly satisfied with its conditions. Opinion was mixed regarding other amenities, with an almost equal number of “Good” and “Poor” assessments. In particular, thirty two per cent of those surveyed mentioned that Maplegrove Housing Estate needs more street lights.

Council Efficiency

On the one hand, it is generally felt that staff efficiency is not adequate which is shown by the fact that majority of people expressed dissatisfaction with staff efficiency. On the other hand, the significant percentage of those who responded expressed satisfaction with cost efficiency of services. Opinion was mixed regarding the helpfulness of staff, with an almost equal distribution of “Good” and “Poor” assessments. The sixty-four per cent of people were of the opinion that Council has too many employees for work done.


On the bases of the findings on services, it would seem that services provided by the Council need to be improved. The main weaknesses of services are the lack of refuse collection and recycling facilities. As the assessments of amenities indicate, public parks and recreation facilities are satisfactory. My recommendation is, therefore, that more street lights should be set up. Based on the opinion regarding the efficiency, I would recommend that staff efficiency should be revised.

Cite This Document

Related Documents

  • short report

    ... Short Reports Style Guide for the development of short reports Short reports can be presented as: formal short reports or memorandums. Short reports are usually less formal and less complex in structure than long reports. Use a memorandum format when the report provides information, rather than analyses information. Clarify the...

    Read More
  • Recommendation Report

    ...A Written Report Presented to MR. MARK GIL GABE Department of Social Sciences and Humanities College of Education and Social Sciences Mindanao State University at Naawan Misamis Oriental In partial Fulfillment Of the Requirements for the Course English 8 (Technical Writing) Elmer Alcano Progress Report ...

    Read More
  • Report Writing

    ...LONG REPORT FORMAT A typical lab report should include the following sections: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Title Page Table of Contents List of Figures Abstract Introduction Apparatus Procedure Safety Results Recommendations and Conclusion Appendix References Follow the detailed instructions in the CHE writing guide. Make sure to in...

    Read More
  • How do I write a report

    ...How do I write a report? Report writing differs from essay writing because it has a different purpose. Reports are common communication tools as they assist in the decision-making process. Written for a particular purpose, they usually outline a problem, provide the relevant facts and ideas related to the situation, and then recommend a cour...

    Read More
  • incident report

    ... STONEBRIDGE RESIDENTIAL CARE HOME ACCIDENT/INCIDENT REPORT FORM Date of Accident: 2nd may 2013 Date Reported: 2nd may 2013 Time of Accident: between 9:45am – 10am Time Reported: 10:30am Specific Location: the location of the accident happened in Stonebridge Residential Care Home, in the garden at the front of the care home...

    Read More
  • Format of Report

    ...Internship Final Report Format Overview The internship final report should be a formal document written in prose that summarizes the internship experience. First-person (e.g., I observed fluoroscopy…) style of writing is preferred over the third-person (Fluoroscopy was observed…) because the first-person voice is generally more succinct...

    Read More
  • Incident Reports, Logs, and Narrative Reports

    ... Incident Reports, Logs, and Narrative Reports Differences Introduction The use of incidents reports, logs and narrative-only reports is commonplace in a number of public and private sectors, including law enforcement and health care where they are used to codify different types of events for different purposes. Irrespective...

    Read More
  • Proposals and Report

    ...Communication Skills Part 12 Reports and Proposals Reports Reports are prepared after some task is given and it is completed. Report includes all the details of how the work was done and it is also a declaration that the work is done. A report can be as small as one sentence and it can be as big as several hundred pages. When a staff tel...

    Read More

Discover the Best Free Essays on StudyMode

Conquer writer's block once and for all.

High Quality Essays

Our library contains thousands of carefully selected free research papers and essays.

Popular Topics

No matter the topic you're researching, chances are we have it covered.