Supervisory Management Certificate

Topics: Customer, Customer service, Management Pages: 2 (555 words) Published: October 27, 2010
f you would like to improve the awareness and take-up of your course, the ISRM can offer you a ‘Click for details’ button next to your advert, this link will take prospective participants through to an advert for your course. The advert will need to contain an ISRM logo, available by request for all trainers and will need to promote ISRM courses only. There is a small charge for this service.

If you would like to take advantage of this promotional opportunity please call Tricia Robinson on 01509 226476 with any queries, or email through your advert to

In addition to courses of study leading to membership at full and diploma level, the Institute also has a comprehensive vocationally based short course training programme aimed at improving the skills of all levels of staff in the sport and recreation industry. The linking together of certain of these modular courses, together with appropriate experience, can qualify students for association membership of the Institute. The qualifications obtained through taking ISRM courses are approved by the Secretary of State for Education as Vocational Qualifications under Section 3 of the Further and Higher Education Act 1992. Should you wish to receive any further information on any of the courses listed below, then please contact the person shown.

Distance Learning
Alternative there is now an opportunity to undertake the Supervisory Management Certificate by distance learning. Please contact ISRM on 01509 226474, email

Supervisory Management Certificate
The role of the supervisor is crucial to the provision of good customer service in all organisations. Supervisors are responsible for the day-to-day performance of other staff, the well-being and safety of customers and staff, as well as the day-to-day operation of the building. This requires a range of skills, knowledge and confidence, combined with experience. ISRM recognises the importance of this role and has specifically...
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