Nursing-Sensitive Indicators
(my name)
Western Governors University
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NURSING-SENSITIVE INDICATORS
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Nursing-Sensitive Indicators
In 1994 the American Nurses Association began work to demonstrate that the profession of nursing has many unique opportunities in which the practice of nursing may impact patient care (ANA, 2014a). This paper analyzes Nursing-Sensitive Indicators (NSI) and how they may have impacted patient care in a scenario involving a 72-year-old patient, Mr. J, in a small local hospital. A. Nursing-Sensitive Indicators
In the case presented, Mr. J’s experience during his hospitalization brings to mind several
Nursing-Sensitive Indicators. One of the Nursing-Sensitive Indicators …show more content…
It could be argued that the Nursing-Sensitive Indicator of
“RN Education/Certification” could be applied here (ANA, 2014b).
As the scenario further develops, Mr. J is served an incorrect meal tray. This error had the potential to not only impact him physically due to his gastrointestinal tolerance, but it could inflict spiritual injury on Mr. J due to his religious beliefs. The Nursing-Sensitive Indicator of
“Patient Satisfaction” could be applied in this instance. If the staff were aware of communication methods for disclosing errors to patients, the level of satisfaction that Mr. J had with their care could be impacted. Being honest with the patient and family could exponentially impact patient satisfaction. If an error is made and it is honestly and remorsefully disclosed, patients/families often find it easier to forgive the error.
Although many things were done wrong regarding this occurrence, the additional errors will not be discussed in this paper.
B. Quality Patient Care
Empirical data and the analysis of that data have impacted patient care. Collecting data on nursing actions has proven that the professional nurse has the ability to change the outcome of
patient …show more content…
The Nursing Education Department would also be a reliable resource for the needed education.
Falls precautions could be addressed in a similar manner. The Unit Educator, Nurse
Manager, or the Nursing Education Department could provide educational materials or inservices. Another resource for falls prevention is the Physical Therapy Department. They could provide education regarding proper body mechanics and transfer techniques.
Serving the patient with an incorrect meal tray is an issue that impacts the patient at a spiritual level. Spiritual injury is not a commonly dealt-with problem. As the Shift Supervisor, it is appropriate to immediately notify the kitchen staff of the error. It would also be appropriate to acknowledge the error with the patient. If the patient does not have the mental capacity to fully understand and appreciate the situation being presented to him, it would be appropriate to notify the family member who is responsible for his care. This would be the daughter in Mr. J’s case. If the nursing staff does not fully understand the gravity of the meal tray error, it would