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Summary: Instill A Supportive Culture

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Summary: Instill A Supportive Culture
Instill a Supportive Culture and Policies
Top-performing hospitals have a striking degree of motivation and commitment to ensuring high-quality care and fulfilling the quality indicator mission. They are not just going through the motions or conducting Quality indicator activities because they are under outside pressure to do so. This commitment is reflected in and nurtured by active leadership and personal involvement on the part of the CEO, other top managers, and the Board of Trustees an explicit quality-related mission and aggressive quality-related targets which is regular reporting of performance indicators with accountability for improved results and the promotion of a safe environment for reporting errors. Manifestations of such commitment

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