The customer base of Subway® is varied but the marketing is typically focused on 16 to 39 years old. During our observation, there are mostly office workers appear in the restaurant to have their lunch. Some of the office workers choose to stay in the restaurant to enjoy their subs. On the other hand, some of them decide to take away their subs. Besides, there are also some different group of customers such as teenager, foreigner, and family. In addition, the restaurant also provide Wi-Fi for their customer which allow them to access to the Internet to do some activities such as send document to client or business partner, assignments, and surfing the
The customer base of Subway® is varied but the marketing is typically focused on 16 to 39 years old. During our observation, there are mostly office workers appear in the restaurant to have their lunch. Some of the office workers choose to stay in the restaurant to enjoy their subs. On the other hand, some of them decide to take away their subs. Besides, there are also some different group of customers such as teenager, foreigner, and family. In addition, the restaurant also provide Wi-Fi for their customer which allow them to access to the Internet to do some activities such as send document to client or business partner, assignments, and surfing the