BSc (HONS) LOGISTICS MANAGEMENT
Tutor: Michael Howitt
Student: Samuel B. Afranie
Student ID: AFR1229662
Glossary of Terms
Identifying complex problems
Identifying complex problems in my workplace.
A model for complex problem solving
Innovative and unusual models
Choosing my problem
Analysing the problem
Identification of a range of possible solutions
Identifying the likely constraints
Evaluation of potential solutions
Developing and using an implementation plan
Assessing the risk in the implementation plan
A formative and summative evaluation
Identifying values and their impact
Identification of ethical issues
Applying ethical approaches
Reviewing the thinking and decision-making strategies
Reviewing the complex-problem-solving model and its application
LIST OF TABLES
Information on the complex problem chosen.
Summary of constraints.
Evaluation summary matrix.
This assignment consists of a portfolio of evidence built up around the selection of a complex problem at my logistics workplace and its possible solution.
The initial activities were based around the identification of complex problems in general and some of the various models that can be utilised to provide solutions to them. The assignment then moved on to the investigation of McWhinney’s Model of complex problem solving which also dealt with exploring my own behaviours and how they affected the decisions I made (McWhinney et al, 1997).
This assignment also involved the selection
References: Activity 3 looked at McWhinney’s Model of Change (1997), how it could be utilised to solve complex problems and how it can be related to the model. However, the fundamental of the model was that the change agents understood how they themselves operated, as McWhinney et al (1997, p4) unit; “Before acting we believe you should take a step back and look at yourself