Study Guide Indonesia 2013
Topics: Geert Hofstede, Culture / Pages: 45 (11061 words) / Published: Aug 17th, 2013


Study Guide (BUSS 1056)

Global Experience Professional Development Indonesia Study Tour (SP4 2013)

Prepared by Dr Tracey Bretag, Course Coordinator

This Study Guide provides an overview of the core components of this course – networking, career planning and intercultural communication – by taking you through each of the allocated Readings and demonstrating how they relate to the learning objectives of the course. As reflection is integral to all that you will do and learn in this course, we begin with two simple readings which ‘set the scene’. Please use the study guide as a means of developing deeper understanding of the central ideas, particularly as you write the Reflective Journal.


Reading 1

Cherniss, C 2000, ‘Emotional intelligence: What it is and why it matters’, Society for Industrial and Organisational Psychology, New Orleans. Pp.1-14.

Pre-reading activity

Consider the following quotation from Goleman, author of the book, Emotional Intelligence (1995):

Emotional intelligence is a different way of being smart. It includes knowing what your feelings are and using your feelings to make decisions in life. It’s being able to manage distressing moods well and control impulses. It’s being motivated and remaining hopeful and optimistic when you have setbacks in working towards goals. It’s empathy; knowing what the people around you are feeling. It’s a social skill – getting along well with other people, managing emotions in relationships, being able to persuade or lead others (cited in O’Neil 1996).

Question for consideration:

1. Do you consider yourself to be an ‘emotionally intelligent’ person? Why/Why not?

2. Do you think it is possible to measure something so intangible?


The idea of ‘non-intellective’ abilities was being discussed as early as 1940 by David Weschler. Following Weschler, researchers began to explore and

References: English, L. (2002). Third space: Contested space, identity and international adult education. Paper presented at the CASAE/ACEEA 21st Annual Conference: Adult Education and the Contested Terrain of Public Policy, Toronto, 30 May- 1 June. Hannula, M. (2001). Third space: Merry-go-round of opportunity. Kiasma Magazine 12 (1). Available: [2004, 22 September]. Reading 1 De Janasz, Dowd, K, & Schneider, B, 2006, Chapter 16: Networking and Mentoring, in Interpersonal skills in organisations, 2nd Edn, McGraw-Hill, Sydney. Summary The following quotation from De Janasz et al (2006) summarises the chapter well: Networking to find a job or change careers According to de Janasz et al (2006, p

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