Study Guide: Exploring the Hospitality Industry 
HM 211 Study Guide One
CHAPTER ONE
Hospitality: comes from French word “hospice” and Latin word “hospitium”
Pineapple legend: sea captains arriving home brought fruit back; sign of safe return
Pineapple tradition: symbol of welcome, friendship, and hospitality; recognizes for concept of SERVICE
Origins of hospitality:
-Summarians: after becoming farmers, they began writing, inventing money, creating pottery, making tools, producing beer -taverns provided places for locals to relax and enjoy each other’s company -taverns and inns began springing up all over Europe, China, Egypt, and India
-Greece and Rome: Code of Hammurabi was one of first written documents imposing penalties for plotting crimes in taverns -Romans built inns 25 miles apart on all main roads -first “business lunch” was the idea of a Roman tavern owner (40 B.C.) -Medieval Times: Charlemagne made rest houses for pilgrims -stagecoach was popular in England on trail called “post houses” -16th century, eating places called “ordinary” were taverns serving fixed price meals -17th century, coffee houses began springing up over Europe as social/literary centers -The New World: -Ordinaries were common in 1600s -Frauncis Tavern, where GW maintained Revolutionary headquarters is still operating today -John Adams owned a tavern from 1783-1789 -French Revolution: changed course of culinary history because as
French nobility lost their titles/property, chefs lost their jobs -many immigrated to New World and settled in New Orleans where they introduced sauces and dishes that originated with British -Nineteenth Century: first great cook books=Antoine Careme, beginning of “a la carte menu”
Interdependency in tourism: each segment is dependent on another for business
Managed services: foodservices are provided for airlines, military facilities, schools, health care operations, business, and industry
-foodservice operations
CHAPTER ONE
Hospitality: comes from French word “hospice” and Latin word “hospitium”
Pineapple legend: sea captains arriving home brought fruit back; sign of safe return
Pineapple tradition: symbol of welcome, friendship, and hospitality; recognizes for concept of SERVICE
Origins of hospitality:
-Summarians: after becoming farmers, they began writing, inventing money, creating pottery, making tools, producing beer -taverns provided places for locals to relax and enjoy each other’s company -taverns and inns began springing up all over Europe, China, Egypt, and India
-Greece and Rome: Code of Hammurabi was one of first written documents imposing penalties for plotting crimes in taverns -Romans built inns 25 miles apart on all main roads -first “business lunch” was the idea of a Roman tavern owner (40 B.C.) -Medieval Times: Charlemagne made rest houses for pilgrims -stagecoach was popular in England on trail called “post houses” -16th century, eating places called “ordinary” were taverns serving fixed price meals -17th century, coffee houses began springing up over Europe as social/literary centers -The New World: -Ordinaries were common in 1600s -Frauncis Tavern, where GW maintained Revolutionary headquarters is still operating today -John Adams owned a tavern from 1783-1789 -French Revolution: changed course of culinary history because as
French nobility lost their titles/property, chefs lost their jobs -many immigrated to New World and settled in New Orleans where they introduced sauces and dishes that originated with British -Nineteenth Century: first great cook books=Antoine Careme, beginning of “a la carte menu”
Interdependency in tourism: each segment is dependent on another for business
Managed services: foodservices are provided for airlines, military facilities, schools, health care operations, business, and industry
-foodservice operations