When you are stressed, your body responds as though you are in danger. It produces hormones that speed up your heart, make you breathe faster, and give you a burst of energy. This is called the fight-or-flight stress response. Some stress is normal and even useful. It can help if you need to work hard or react quickly. But if stress happens too often or lasts too long, it can have bad effects. It can be linked to headaches, an upset stomach, back pain, or trouble sleeping. It can weaken your immune system, making it harder to fight off disease. It can make you moody, tense, or depressed. Your relationships may suffer, and you may not do well at work. In this essay, I have shared my own experience at work place; the common causes of stress and how I have fought stress and I will also explain some managerial approaches to reduce stress.
A theory that could be used to reduce stress
Daniel Goleman’s (1994), emotional intelligence theory is one of its kinds to reduce stress. Emotional Intelligence is the ability to manage and use our emotions in positive and constructive ways. It’s about communicating with others in a way that draw people towards us, overcome differences, repair wounded feelings and defuse tension and stress. The four major components of emotional intelligence in a work place are: •
Self – awareness – The ability to recognize our emotions and their impact while using gut feelings to guide our decisions. •
Self – management – The ability to control our emotions and adapt to changing circumstance. •
Social – awareness – The ability to sense, understand and react to other’s emotions and feel comfortable socially. •
Relationship management – The ability to inspire, influence and connect to others and manage conflict. If you look at the issues that I have described in my career you will see a great deal of emotional intelligence is required. I have understood myself that if I practice the four components of...
References: Daniel Goleman (1995), Emotional Intelligence, USA: Bantam Books.
Daniel Goleman (1998), Working With Emotional Intelligence, USA: Bantam Books.
Georgia Witkin (2000), The Female Stress Survival Guide, New York: Newmarket press.
People Management module Support book.
Stephen R. Covey (2002), First Things First, London: Simon & Schuster UK Ltd.
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