Identify the five phases of the training process model (TPM); explain fully the process that goes on in each of the phases. The five phases of the training process model are as follows; 1. Analysis Phase – In the analysis phase, companies determine where there are performance gaps and how they will address those gaps. They must determine whether the performance gap is caused by insufficient employee knowledge, skills, and attitudes (KSA’s) or from non-KSA related issues such as faulty equipment or motivation issues (Blanchard & Thacker, 2010). This process is often referred to as a training needs analysis (TNA). The analysis also serves to attach priorities to training events. Not all training needs identified will be an emergency, while other areas identified may need to be addressed as quickly as possible. 2. Design Phase – The design phase is the creation of training objectives. Once the training needs are identified through the TNA process the design phase is used to provide specific direction on how and when to provide the training. This phase also takes into consideration the factors needed to complete the training objectives, such as where to get the training (outsourced or internal), how to deliver the training (classroom, distance learning, written materials etc.), and the organization of the training content (Blanchard & Thacker, 2010). 3. Development Phase – The development phase is when you formulate an instructional strategy in order to meet the training objectives. It is also when all of the materials that are needed to conduct the training are brought together. Such as training materials (manuals, texts, and training media), and how the content will be delivered (classroom, distance, individual). 4. Implementation Phase – The implementation phase is when all of the other phases are brought
References: Blanchard, P.N. & Thacker, J.W. (2010). Effective Training: Systems, Strategies, & Practice 2010 custom edition (4th ed.). Upper Saddle River, N.J.: Prentice Hall.