Strategic Management
Typical Management Competencies
Every position is unique. Hiring supervisors need to find the person who best meets the needs of the department for each job opening. Hiring people who will be supervising others can be an especially difficult task. They must have the technical expertise required for your group, as well as possess the interpersonal, organizational and communication skills needed to effectively lead others. Good managers often have many qualities in common. Below is a list of competencies or characteristics that generally lead to good management skills. Consider how well management job applicants have demonstrated the following capabilities in their previous position. (Please see Behavioral Interviewing (.pdf) for examples of questions that can help you to evaluate applicants' competency in these areas.)
Typical Management Competencies
Analysis Customer Service Orientation Delegation Developing Organizational Talent Empowerment Follow-up Individual Leadership (Influence) Initiative Judgment Managing Work Maximizing Performance Negotiation Oral Communication Organizational Awareness Quality Management Teamwork Written Communication
Analysis
Securing relevant information and identifying key issues and relationships from a base of information: relating and comparing data from different sources: identifying cause-effect relationships. Computer programs can be designed to analyze hypothetical or real situations, and the typical assumption is that the analysis will be correct or appropriate. Experts in the field, however, always are aware of the fact that, like analyses conducted by "real-live" people, inputting erroneous or insufficient information can lead to poor-quality analysis. Individuals who take the time to gather and organize needed facts find their analysis process and decision making easy, efficient, high caliber, and successful. The person who analyzes effectively identifies issues/ problems, gathers information, and organizes
Every position is unique. Hiring supervisors need to find the person who best meets the needs of the department for each job opening. Hiring people who will be supervising others can be an especially difficult task. They must have the technical expertise required for your group, as well as possess the interpersonal, organizational and communication skills needed to effectively lead others. Good managers often have many qualities in common. Below is a list of competencies or characteristics that generally lead to good management skills. Consider how well management job applicants have demonstrated the following capabilities in their previous position. (Please see Behavioral Interviewing (.pdf) for examples of questions that can help you to evaluate applicants' competency in these areas.)
Typical Management Competencies
Analysis Customer Service Orientation Delegation Developing Organizational Talent Empowerment Follow-up Individual Leadership (Influence) Initiative Judgment Managing Work Maximizing Performance Negotiation Oral Communication Organizational Awareness Quality Management Teamwork Written Communication
Analysis
Securing relevant information and identifying key issues and relationships from a base of information: relating and comparing data from different sources: identifying cause-effect relationships. Computer programs can be designed to analyze hypothetical or real situations, and the typical assumption is that the analysis will be correct or appropriate. Experts in the field, however, always are aware of the fact that, like analyses conducted by "real-live" people, inputting erroneous or insufficient information can lead to poor-quality analysis. Individuals who take the time to gather and organize needed facts find their analysis process and decision making easy, efficient, high caliber, and successful. The person who analyzes effectively identifies issues/ problems, gathers information, and organizes