Starbucks Structure

Topics: Coffee, Starbucks, Customer service, Coffeehouse, Coffee preparation, Espresso / Pages: 3 (447 words) / Published: Jun 10th, 2014
Starbucks Structure
MGT330: Management for Organizations (CYD1419B)
Instructor: Beth P

Starbucks Barista: Entry Level

We are looking for a Barista/ Bar Person. Someone who loves the morning and loves coffee to come join our wake up team!
Key Duties & Responsibilities:
First duty of Barista is to greet all patrons with a smile.
Must be able to count money at a fast pace.
Balance drawer coming in and leaving for the day.
Keep kitchen and coffee ware clean and organized.
Help customer make decisions on coffee choices
May consist of keeping lobby area neat.
Be able to use a coffee machine.
Providing training and assist to new employees.
Be somewhat knowledgeable about different coffee brand and flavors.

Skills of Barista:
Great Customer Service Skills
Be able to stand for a short/ long period of time
Quick Learner in a Fast- paced environment.
Be a team player
Telephone skills
Should have good personal hygiene
Love Coffee

Company Overview: While it is ideal that a candidate would already know essential details about the hiring company, it is helpful for potential applicants to have a description of the company (as written by the company) at hand. Include information about the company 's mission, goals, industry and headquarters location. Other useful details could include the number of states and countries where the company is present, number of employees, annual sales and so on.
Location: 0 % Travel
Type of Employment: Full-Time Position Mon-Fri 5 a.m.- 2 p.m.
Salary Range & Benefits: $8- $10 hour DOE
Medical and dental benefits for full-time employees
401(K) Program
Vacation and holiday pay
Full-time shift
Employee discounts on Coffee..
Recruiter Contact Information:
Raenetta Euwins
Human Resource Department
Phone: (555) 543-9876
Fax: (555) 542-7654

The form of departmentalization that should be used for Starbucks is

References: Reilly, M., Minnick, C., & Baack, D. (2011). The five functions of effective management (2nd ed.). San Diego, CA: Bridgepoint Education, Inc

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