Staff Training and Institutional Performance in National Social Security Fund

STAFF TRAINING AND INSTITUTIONAL PERFORMANCE IN NATIONAL SOCIAL SECURITY FUND (NSSF) UGANDA
A CASE STUDY OF NSSF HEADQUARTERS, KAMPALA
BY
MWEBAZE HENRY
2010/AUG/DAY/B.BA/B7066

A DISSERTATION SUBMITTED TO THE SCHOOL OF BUSINESS ADMINISTRATION IN THE PARTIAL FULFILLMENT FOR THE REQUIREMENTS OF THE AWARD OF BACHELOR’S
DEGREE IN BUSINESS ADMINISTRATION
(ACCOUNTING) OF NKUMBA UNIVERSITY,
ENTEBBE, UGANDA.

OCTOBER 2013
DECLARATION
I, Mwebaze Henry, declare that this research report is my own original work, and it has never been presented to any University or Institution for the award of any academic qualification.

Signature: …………………………… Date: ………………………………
Mwebaze Henry
2010/AUG/B.BA/DAY/B7066

APPROVAL
This is to certify that this research proposal has been submitted with my approval as university supervisor.
Signature…………………………………………….Date…………………………………
Dr. Mwirumubi Richard (PhD) (Supervisor)

DEDICATION
This piece of work is dedicated to: the family of Mr. and Mrs. Rutahweire Francis , my best friend Jean Piajet, Nkumba university staff, my cosmates especially Willy B, Julius S, and last but not least to my supervisor Dr. Mwirumubi Richard, who greatly encouraged and supported me tirelessly during the production of this research proposal.

ACKNOWLEDGEMENTS
I am specifically delighted to mention the following; the family of Mr. and Mrs. Rutahweire Francis, Nkumba staff, and classmates who have been my rock through the times. My beloved sister Arihoona Maria and friends who have patiently endured the challenging times and borne with all the times we have gone through together, with a constant cheer; all of you have always encouraged me greatly. My special thanks also go to my supervisor, Dr. Richard Mwirumubi, for his encouragement, patience, good and professional guidance. I would also like to thank, my classmates and my lecturers at the University, who have been

References: Amin, M.E, (2005) Social Science Research, Conception, Methodology and Analysis. Kampala Makerere University Printery. Ammeter, A.P., Douglas, C., Gardner, W.L., Hochwarter, W.A Bennett, R. (1998). Charities, organizational learning and market orientation. Journal of marketing Practice: Applied Marketing Science, 4 (1), pp. 5-25. Bry man and Bell (2003) Business Research Methods USA ; Oxford University Press. Bureš, V. (2006). Knowledge Management and its Contribution to an Organization’s Competitiveness, Proceedings of HradeckéekonomickédnyGaudeamus, Hradec Králové, str.55-60, ISBN 80-7041-895-8 Chaudron, David (2007) Creswell, J.W (1994) Research Design Qualitative and Quantitative Approaches. California Sage Publications Fazian B Glynn, M.A., (1996). Innovative genius: A framework for relating individual and organizational intelligences to innovation, Academy of Management Review. Vol. 21(4) pp 1081-1111; Goh, S & Ryan P., (2002) Gomez P.J., Lorente J.C. & Cabrela R.V., (2003). Training practices and organizational learning capability, Relationship and implications. Journal of European Industrial Training, 28 (2), pp. 234-256 Hackman, J Johnson, G. & Scholes, K., (2002). Exploring Corporate Strategy. Text and Cases. Sixth edition. Prentice Hall, Essex. Thompson, J and Lumpkin, S. (2002). The SME Financing Gap: Theory and Evidence . SME and Entrepreneurship Division of the OECD Centre for Entrepreneurship Thompson, J and Lumpkin, S Kahneman, D. & Tversky, A., (2000). Choice, Values, Frames. The Cambridge University Press. ISBN 0521621720. Julius Ceasar Enon (1998): Educational Research, Statistics and measurements Klein, K Kouzes, J., & Posner, B. (2007). The Leadership Challenge. CA: Jossey Bass. Lennon, A., and Wollin, A. (2001). Learning organizations: empirically investigating metaphors. Journal of Intellectual Capital, 2 (4), pp. 410-422. Liebowitz, J. (1999). Knowledge Management Handbook. CRC Press, Boca Raton, ISBN 0-8493-0238-2 Massini, S Meindl, J. R., & Ehrlich, S. B. (1987). The romance of leadership and the evaluation of organizational performance. Academy of Management Journal, 30(1), 91-109. Morgeson, F. P. (2005). The External Leadership of Self-Managing Teams: Intervening in the Context of Novel and Disruptive Events. Journal of Applied Psychology, 90(3), 497-508. Negrave, R.W. Prescott, C, E & Barker, J.E (2007), Accessed march 21st, 2013 NSSF (2007): NSSF Corporate Strategic Plan 2007 NSSF (2010): NSSF Performance Report 2010 NSSF (2009): NSSF Annual Report 2009 Republic of Uganda (1985), NSSF Act 1985 Pounder, J.S Reynolds, R., and Ablett, A., (1998). Transforming the rhetoric of organizational learning to the reality of the learning organization. The Learning Organization Rowley, R Sekaran U (2003) Research Methods for Business: A Skill Building Approach 4th edition, John Wiley and Sons, Inc. New York Smith, P Valle, M. and Perrewe´, P.L. (2000), “Do politics perceptions relate to political behaviors? Tests of an implicit assumption and expanded model”, Human Relations, Vol. 53, pp. 359-86. Yulk, G. (2002). Leadership in organization Edition 5, upper saddle river, NJ, Prentice Hall Zaccaro, S Zaccaro, S. J., Rittman, A. L., & Marks, M. A. (2001). Team leadership. Leadership Quarterly, 12(4), 451-483. APPENDIX 1